Question:

How can I resolve the issue of WhatsApp security code verification failing after switching from Android to iOS?

I used the Move to iOS app to transfer my WhatsApp data from my old Android device to my new iOS device. The transfer process was successful until the final step, where I had to enter the security code that was sent to my phone number. However, the security code did not work and I got a message that my WhatsApp account is blocked for 12 hours. I tried again after 12 hours, but the same problem occurred. I searched online for a solution, but I could not find any relevant information. I urgently need to access my WhatsApp account. Please advise me on how to fix this issue.

Answer:

WhatsApp is one of the most popular messaging apps in the world, with over 2 billion users. Many people use WhatsApp to communicate with their friends, family, and colleagues, as well as to send photos, videos, documents, and voice messages. WhatsApp also offers end-to-end encryption, which means that only the sender and the receiver can read the messages, and no one else, not even WhatsApp.

However, some users may encounter a problem when they try to switch their WhatsApp account from their old Android device to their new iOS device. They may use the Move to iOS app, which is designed to transfer data from Android to iOS, including WhatsApp data. The transfer process may seem to work well until the final step, where the user has to enter the security code that was sent to their phone number. However, the security code may not work, and the user may get a message that their WhatsApp account is blocked for 12 hours. They may try again after 12 hours, but the same problem may occur. They may search online for a solution, but they may not find any relevant information. They may urgently need to access their WhatsApp account, but they may not know how to fix this issue.

If you are one of those users, do not worry. There are some possible solutions that you can try to resolve this issue and restore your WhatsApp account on your new iOS device. Here are some of them:

• Unblock your contacts: One of the reasons why you may not receive the verification code from WhatsApp is that you may have blocked some of your contacts on your old Android device. This may prevent WhatsApp from sending you the code, as it may think that you do not want to communicate with them. To unblock your contacts, you need to open WhatsApp on your old Android device, go to Settings > Account > Privacy > Blocked Contacts, and tap on the contacts that you want to unblock.
• Turn off 2-Step Verification: Another reason why you may not receive the verification code from WhatsApp is that you may have enabled 2-Step Verification on your old Android device. This is a feature that adds an extra layer of security to your WhatsApp account, by requiring you to enter a six-digit PIN that you created when you register your phone number with WhatsApp. However, this may also interfere with the verification process when you switch to a new device. To turn off 2-Step Verification, you need to open WhatsApp on your old Android device, go to Settings > Account > Two-step verification, and tap on Disable.
• Check your network connection: A third reason why you may not receive the verification code from WhatsApp is that your network connection may be poor or unstable. This may affect the delivery of the code, as well as the verification of the code. To check your network connection, you need to make sure that you have a strong and reliable Wi-Fi or cellular data connection on both your old and new devices. You can also try to switch to a different network, or restart your devices, to improve your connection.
• Check your phone number: A fourth reason why you may not receive the verification code from WhatsApp is that you may have entered a wrong phone number on your new iOS device. This may cause WhatsApp to send the code to a different number, or not send the code at all. To check your phone number, you need to make sure that you have entered the same phone number that you used on your old Android device, and that you have included the correct country code and area code.
• Check your spam folder: A fifth reason why you may not receive the verification code from WhatsApp is that the code may have landed in the spam folder of your SMS app on your new iOS device. This may happen if your SMS app has a filter that blocks or marks unknown or suspicious messages as spam. To check your spam folder, you need to open the Messages app on your new iOS device, tap on the Filters option in the top-left corner, and select Junk from the menu. You may find the WhatsApp verification message there.

If none of the above solutions work for you, you may need to contact WhatsApp support for assistance. You can do this by opening WhatsApp on your new iOS device, going to Settings > Help > Contact Us, and filling out the form with your details and your issue. You can also visit the WhatsApp Help Center website and browse the FAQs or submit a request.

We

hope that this article has helped you fix the issue of WhatsApp security code verification failing after switching from Android to iOS. If you have any questions or feedback, please let us know in the comments below. Thank you for reading! 😊.