Question:

How to resolve a glitch in iPhone 12 pro messaging app that swaps the contact names of two different recipients?

I have an iPhone 12 pro and I recently encountered a strange problem with the messaging app. Whenever I send a text message to my girlfriend, the contact name changes to my boss after I hit send, but the message still goes to my girlfriend. The same thing happens when I receive a message from her: it shows up as her name on the notification, but when I open the app, it says it’s from my boss. This is very confusing and annoying, especially since my boss and my girlfriend have nothing in common in their contact details. I tried to fix this by power cycling my phone, but it didn’t work. Is there any other way to solve this glitch?

Answer:

If you have an iPhone 12 pro and you are experiencing a weird issue with the messaging app, where the contact names of two different recipients are swapped, you are not alone. This is a known bug that affects some users of the latest iOS version, and it can cause a lot of confusion and embarrassment. Fortunately, there are some ways to fix this problem and restore your normal messaging experience.

The first thing you should try is to update your iOS to the latest version, if you haven’t already. Apple has released a patch that addresses this bug and other issues with the messaging app. To update your iOS, go to Settings > General > Software Update and follow the instructions. After the update, restart your phone and check if the problem is solved.

If updating your iOS doesn’t work, you can try to reset your network settings. This will erase your Wi-Fi passwords, VPN settings, and cellular settings, but it may also fix the glitch with the messaging app. To reset your network settings, go to Settings > General > Reset > Reset Network Settings and enter your passcode. After the reset, reconnect to your Wi-Fi or cellular network and check if the problem is solved.

If resetting your network settings doesn’t work, you can try to delete and re-add the affected contacts. This will remove any corrupted data that may be causing the contact name swap. To delete a contact, go to Contacts > Select the contact > Edit > Delete Contact. To re-add a contact, go to Contacts > + > Enter the contact details. After deleting and re-adding the contacts, check if the problem is solved.

If none of these methods work, you may have to restore your iPhone to factory settings. This will erase all your data and settings, so make sure you have a backup before you proceed. To restore your iPhone, go to Settings > General > Reset > Erase All Content and Settings and enter your passcode. After the restore, set up your iPhone as new or restore from a backup and check if the problem is solved.

We hope this article helped you resolve the glitch in your iPhone 12 pro messaging app. If you have any questions or feedback, please leave a comment below. Thank you for reading! 😊