Question:

What could cause a blue screen and reboot on a PC with a ryzen 2200g processor and a b350 motherboard?

I have a PC with a ryzen 2200g processor, a b350 motherboard, and 16gb of Corsair vengeance 3000mhz cl16 memory. Lately, I have experienced blue screen errors and system reboots when I run videos or perform intensive tasks like mechanical simulations. The screen splits horizontally and the top half shows a blue screen, but the reboot happens so fast that I cannot read the error message. How can I diagnose and fix this problem?

Answer:

A blue screen of death (BSOD) is a Windows error that indicates a serious system problem, such as hardware failure, driver conflict, or corrupted software. A BSOD usually displays a stop code that helps identify the cause of the error, but sometimes the system reboots before the user can read it. This can make troubleshooting difficult, especially if the error occurs randomly or intermittently.

One possible cause of a BSOD and reboot on a PC with a ryzen 2200g processor and a b350 motherboard is a memory issue. The ryzen 2200g is an integrated processor that uses the system memory as its graphics memory, which means it is more sensitive to memory stability and compatibility. The b350 motherboard is an older chipset that may not support the latest memory modules or speeds. The Corsair vengeance 3000mhz cl16 memory kit is a high-performance memory that may require manual tuning or overclocking to run at its rated speed and timings.

To diagnose and fix a memory issue, the user can try the following steps:

• Check the BIOS settings. Make sure the memory is running at the correct speed, voltage, and timings. If the memory is overclocked, try lowering the speed or increasing the voltage. If the memory is using XMP (Extreme Memory Profile), try disabling it or using a lower profile.
• Run a memory test. Use a tool like MemTest86 or Windows Memory Diagnostic to check for memory errors. Run the test for several hours or overnight, and see if any errors are reported. If there are errors, try swapping the memory modules or using different slots to isolate the faulty one. If the errors persist, the memory may be incompatible or defective.
• Update the BIOS and drivers. Sometimes, a BIOS update can improve the memory compatibility or stability of the motherboard. Check the manufacturer’s website for the latest BIOS version and follow the instructions to update it. Also, make sure the drivers for the chipset, graphics, and other components are up to date. Use the Windows Update or the manufacturer’s website to download and install the latest drivers.

If the memory issue is resolved, the BSOD and reboot should stop. However, if the problem persists, there may be other causes, such as:

• Overheating. The ryzen 2200g is a powerful processor that generates a lot of heat, especially when running videos or intensive tasks. If the cooling system is inadequate or clogged with dust, the processor may overheat and cause a BSOD and reboot. To prevent overheating, the user should check the CPU temperature using a tool like HWMonitor or Ryzen Master, and make sure it is within the safe range. The user should also clean the fans and heatsinks, and apply fresh thermal paste if needed. Additionally, the user should ensure adequate airflow in the case, and avoid placing the PC near heat sources or in direct sunlight.
• Power supply. The ryzen 2200g is a power-hungry processor that requires a reliable and sufficient power supply. If the power supply is old, faulty, or underpowered, it may not deliver enough power to the processor and cause a BSOD and reboot. To check the power supply, the user can use a tool like HWInfo or CPU-Z to monitor the voltages and see if they are within the normal range. The user can also use a power supply calculator to estimate the power consumption of the PC and see if the power supply is adequate. If the power supply is suspect, the user should replace it with a new one that has enough wattage and quality.
• Software conflict. Sometimes, a BSOD and reboot can be caused by a software conflict, such as a virus, malware, or incompatible program. To rule out a software conflict, the user should scan the PC for viruses and malware using a reputable antivirus or anti-malware program, and remove any threats found. The user should also uninstall any recently installed or updated programs that may be causing the error, and see if the problem goes away. Alternatively, the user can use the System Restore or Reset This PC features to restore the PC to a previous state or a fresh state, respectively.

By

following these steps, the user should be able to identify and fix the cause of the BSOD and reboot on their PC with a ryzen 2200g processor and a b350 motherboard. However, if the problem still persists, the user may need to seek professional help or contact the manufacturer for warranty or support.