Question:

How to enable touchpad scrolling on HP Envy x360 when the option is missing in settings?

I have a HP Envy x360 laptop and I want to use the touchpad to scroll up and down. However, when I go to the touchpad settings, I do not see any option to enable scrolling. I have tried following some online tutorials, but they did not work for me. What are the possible causes and solutions for this issue?

Answer:

If you have a HP Envy x360 laptop and you want to use the touchpad to scroll up and down, you may encounter a problem where the option to enable scrolling is missing in the touchpad settings. This can be frustrating, especially if you have followed some online tutorials and they did not work for you. In this article, we will explain what are the possible causes and solutions for this issue.

Possible causes

There are several possible causes for the touchpad scrolling option to be missing in the settings. Some of them are:

• Outdated or incompatible touchpad driver: The touchpad driver is the software that allows the touchpad to communicate with the operating system and perform various functions. If the touchpad driver is outdated or incompatible with your laptop model or Windows version, it may not support the scrolling feature or show the option in the settings.
• Corrupted or missing touchpad registry entries: The touchpad registry entries are the settings that are stored in the Windows registry, which is a database that stores information about the hardware and software of your computer. If the touchpad registry entries are corrupted or missing, it may affect the touchpad functionality and prevent the scrolling option from appearing in the settings.
• Disabled touchpad scrolling feature: The touchpad scrolling feature may be disabled by default or by accident in the BIOS or UEFI settings, which are the low-level settings that control the basic functions of your computer. If the touchpad scrolling feature is disabled in the BIOS or UEFI settings, it will not work or show up in the Windows settings.

Possible solutions

Depending on the cause of the problem, there are different solutions that you can try to enable the touchpad scrolling on your HP Envy x360 laptop. Here are some of them:

• Update or reinstall the touchpad driver: The first and most common solution is to update or reinstall the touchpad driver. You can do this by going to the HP support website and downloading the latest touchpad driver for your laptop model and Windows version. Alternatively, you can use the Device Manager to update or uninstall and reinstall the touchpad driver. To do this, follow these steps:
• Press the Windows key + X and select Device Manager from the menu.
• Expand the Mice and other pointing devices category and right-click on the touchpad device (it may be called Synaptics TouchPad, ELAN Touchpad, or something else).
• Select Update driver or Uninstall device from the menu. If you choose to uninstall the device, make sure to check the box that says Delete the driver software for this device.
• Restart your computer and Windows will automatically install the default or updated touchpad driver.
• Fix the touchpad registry entries: Another possible solution is to fix the touchpad registry entries. You can do this by using the Registry Editor, which is a tool that allows you to modify the Windows registry. However, you should be careful when using the Registry Editor, as making any wrong changes can cause serious problems to your computer. To fix the touchpad registry entries, follow these steps:
• Press the Windows key + R and type regedit in the Run box. Click OK to open the Registry Editor.
• Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\PrecisionTouchPad
• On the right pane, look for the following values: ScrollEnabled, EdgeMotionWhenScrolling, and EdgeMotionScrollMultiplier. If any of them are missing, right-click on an empty space and select New > DWORD (32-bit) Value. Name the new value as one of the missing values.
• Double-click on each value and make sure they are set to 1. If not, change the value data to 1 and click OK.
• Close the Registry Editor and restart your computer.
• Enable the touchpad scrolling feature in the BIOS or UEFI settings: The last possible solution is to enable the touchpad scrolling feature in the BIOS or UEFI settings. You can do this by entering the BIOS or UEFI settings when you start your computer. The exact steps may vary depending on your laptop model and BIOS or UEFI version, but generally, you can follow these steps:
• Turn off your computer and turn it back on.
• Press the Esc key repeatedly until you see the Startup Menu on the screen.
• Press the F10 key to enter the BIOS or UEFI settings.
• Use the arrow keys to navigate to the Advanced tab and select the Built-in Device Options menu.
• Use the arrow keys to select the Touchpad option and press the Enter key.
• Use the arrow keys to select the Scrolling option and press the Enter key.
• Use the arrow keys to select the Enabled option and press the Enter key.
• Press the F10 key to save the changes and exit the BIOS or UEFI settings.
• Restart your computer and check if the touchpad scrolling option is available in the Windows settings.

Conclusion

In

this article, we have explained how to enable touchpad scrolling on HP Envy x360 when the option is missing in settings. We have discussed the possible causes and solutions for this issue, and provided step-by-step instructions for each solution. We hope this article has been helpful and informative for you. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading! 😊