Question:

How can I resolve the SYSTEM PTE MISUSE blue screen error that occurs when I enable TPM on my Windows 10 home PC with a Gigabyte z170x-gaming 7 motherboard? I have attached the minidump file for reference.

Answer:

How to Fix the SYSTEM PTE MISUSE Blue Screen Error on Windows 10

If you have encountered the SYSTEM PTE MISUSE blue screen error on your Windows 10 PC, you are not alone. This error is caused by a problem with the security technology used by the firmware, such as the Trusted Platform Module (TPM) or the Platform Trust Technology (PTT). These technologies are designed to enhance the security of your system, but they may also cause conflicts with the operating system or the hardware.

Fortunately, there are some solutions that you can try to resolve this error and prevent it from happening again. In this article, we will show you how to fix the SYSTEM PTE MISUSE blue screen error on Windows 10 by following these steps:

The first and most common solution is to disable the TPM and PTT settings in the BIOS. These settings may be enabled by default on some motherboards, such as the Gigabyte z170x-gaming 7, but they may not be compatible with your Windows 10 version or your hardware configuration. To disable them, you need to access the BIOS settings and change them accordingly. Here is how to do that:

• Restart your PC and while your system boots, keep pressing the F2 or Del key to enter the BIOS screen.
• Use the arrow keys to navigate to the Security tab or a similar-sounding tab inside BIOS.
• Inside, select an option named PTT or PTT Security and set it to Disabled.
• Similarly, select an option named TPM or TPM Device and set it to Disabled or Hidden.
• Navigate to the Exit section and choose to Exit Saving Changes. This will proceed with the computer’s boot.

After disabling the TPM and PTT settings in the BIOS, you should be able to boot your PC normally without encountering the SYSTEM PTE MISUSE blue screen error. However, if the error persists, you can try the next step.

Step 2: Update Windows 10 and Your Drivers

Another possible cause of the SYSTEM PTE MISUSE blue screen error is outdated or incompatible Windows 10 or driver versions. To ensure that your system is running the latest and most stable versions, you need to check for and install any available updates. To do that, follow these steps:

• Press the Windows key + I to open the Settings app.
• Go to the Update & Security section and click on Windows Update.
• Click on the Check for updates button and wait for Windows to scan for any available updates.
• If there are any updates, click on the Download and install button and follow the on-screen instructions to complete the installation process.
• Restart your PC to apply the changes.

In addition to updating Windows 10, you also need to update your drivers, especially the ones related to your motherboard, chipset, graphics card, and storage devices. You can use the Device Manager to check for and update your drivers manually, or you can use a third-party tool to automate the process. Here is how to update your drivers using the Device Manager:

• Press the Windows key + X to open the Power User menu and select Device Manager.
• Expand the categories of devices that you want to update, such as System devices, Display adapters, or Storage controllers.
• Right-click on the device that you want to update and select Update driver.
• Choose the option to Search automatically for updated driver software and wait for Windows to find and install the latest driver for your device.
• Repeat the process for any other devices that you want to update.
• Restart your PC to apply the changes.

Updating Windows 10 and your drivers can help you fix the SYSTEM PTE MISUSE blue screen error by resolving any compatibility or performance issues. However, if the error still occurs, you can try the next step.

Step 3: Run System File Checker and DISM Scan

Sometimes, the SYSTEM PTE MISUSE blue screen error can be caused by corrupted or missing system files. To repair these files, you can use the System File Checker (SFC) and the Deployment Image Servicing and Management (DISM) tools. These are built-in utilities that can scan and restore the integrity of your system files. To run them, follow these steps:

• Open the Run dialog box by pressing the Windows key + R.
• Type cmd and press Ctrl + Shift + Enter to open the Command Prompt with administrator privileges.
• In the Command Prompt, type sfc /scannow and press Enter. This will run the SFC tool and attempt to repair any corrupted or damaged system files.
• Wait for the scan to complete and then type DISM /Online /Cleanup-Image /RestoreHealth and press Enter. This will run the DISM tool and try to fix any issues regarding the Windows image files.
• Wait for the scan to complete and then close the Command Prompt.
• Restart your PC to apply the changes.

Running the SFC and DISM tools can help you fix the SYSTEM PTE MISUSE blue screen error by repairing any system file errors. However, if the error still persists, you can try the next step.

Step 4: Remove Your Antivirus Software

In some cases, the SYSTEM PTE MISUSE blue screen error can be triggered by your antivirus software. Some antivirus programs may interfere with the security technology used by the firmware, such as the TPM or the PTT, and cause conflicts with the operating system. To rule out this possibility, you can try to disable or uninstall your antivirus software temporarily and see if that fixes the error. To do that, follow these steps:

• Press the Windows key + I to open the Settings app.
• Go to the Apps section and click on Apps & features.
• Find your antivirus software from the list of installed apps and click on it.
• Click on the Uninstall button and follow the on-screen instructions to remove the antivirus software from your PC.
• Restart your PC to apply the changes.

After removing your antivirus software, you should be able to boot your PC without encountering the SYSTEM PTE MISUSE blue screen error. However, if the error still occurs, you can try the next step.

Step 5: Use Safe Mode

If none of the above steps worked for you, you can try to boot your PC in Safe Mode. Safe Mode is a diagnostic mode that allows you to start Windows with only the essential drivers and services. This can help you isolate the cause of the SYSTEM PTE MISUSE blue screen error and troubleshoot it accordingly. To boot your PC in Safe Mode, follow these steps:

• Restart your PC and while your system boots, keep pressing the F8 or Shift + F8 keys to enter the Advanced Boot Options menu.
• Use the arrow keys to select Safe Mode or Safe Mode with Networking and press Enter.
• Wait for Windows to load in Safe Mode and then try to perform the actions that triggered the error before.
• If the error does not occur in Safe Mode, it means that the problem is caused by a driver, a service, or a program that is not essential for Windows to run.
• You can then try to identify and disable or uninstall the problematic driver, service, or program using the Device Manager, the Services app, or the Settings app respectively.
• If the error still occurs in Safe Mode, it means that the problem is caused by a hardware component or a system file that is essential for Windows to run.
• You can then try to replace or repair the faulty hardware component or the system file using the methods described in the previous steps.

Using Safe Mode can help you fix the SYSTEM PTE MISUSE blue screen error by isolating and troubleshooting the cause of the problem. However, if the error still persists, you can try the final step.

Step 6: Reset or Reinstall Windows 10

The last resort to fix the SYSTEM PTE MISUSE blue screen error is to reset or reinstall Windows 10. This can help you eliminate any software-related issues that may be causing the error and restore your system to a fresh and stable state. However, this method will also erase all your personal files and settings, so make sure that you back up your important data before proceeding. To reset or reinstall Windows 10, follow these steps:

• Press the Windows key + I to open the Settings app.
• Go to the Update & Security section and click on Recovery.
• Under the Reset this PC option, click on the Get started button.
• Choose whether you want to keep your files or remove everything and follow the on-screen instructions to complete the reset process.
• Alternatively, you can use a bootable USB drive or a DVD to reinstall Windows 10 from scratch. You can create a bootable media using the Media Creation Tool from Microsoft’s website.
• Insert the bootable media into your PC and restart it.
• Follow the on-screen instructions to install Windows 10 on your PC.

Resetting or reinstalling Windows 10 can help you fix the SYSTEM PTE MISUSE blue screen error by restoring your system to its original state. However, this method will also delete all your personal files and settings, so use it as a last resort.

Conclusion

The

SYSTEM PTE MISUSE blue screen error is a frustrating problem that can cause your PC to crash and force you to restart it. However, by following the steps in this article, you should be able to fix this error and prevent it from happening again. We hope that this article was helpful and that you were able to resolve the SYSTEM PTE MISUSE blue screen error on your Windows 10 PC. If you have any questions or suggestions, feel free to leave a comment below.