Question:

Feel free to use this version when seeking expert advice on your Wi-Fi connectivity issue.

Answer:

When faced with the perplexing situation where only a single laptop can connect to the 5GHz Wi-Fi network after a router reset, it’s essential to approach the problem methodically. Here’s a step-by-step guide to troubleshoot and resolve this selective connectivity issue:

: Ensure that all devices are compatible with the 5GHz frequency band. Not all devices support 5GHz, as some may only detect 2.4GHz networks.

2.

Software Update

: Verify that all devices have the latest network drivers and operating system updates installed. Outdated software can lead to connectivity problems.

3.

Router Settings

: Access your router’s settings to confirm that the 5GHz band is enabled and properly configured. Look for settings that might restrict access to specific devices, such as MAC address filtering.

4.

Channel Interference

: In densely populated areas, Wi-Fi channels can become congested. Try changing the channel on your router to one less crowded to improve connectivity.

5.

Signal Range

: The 5GHz signal has a shorter range and is more susceptible to obstructions than 2.4GHz. Ensure that devices are within a reasonable distance from the router without too many physical barriers.

6.

Factory Reset

: If the issue persists, perform a factory reset on the router once more and set it up from scratch. This can sometimes clear hidden issues not resolved in a basic reset.

7.

Expert Consultation

: If you’ve exhausted all the above steps and the problem remains, it may be time to consult with a network expert. They can provide a more in-depth analysis and possibly identify hardware issues with the router or the devices.

Remember, Wi-Fi connectivity issues can stem from a myriad of sources, from hardware limitations to software glitches. By following these steps, you’re well on your way to identifying and fixing the problem. Good luck!