Question:

How can I troubleshoot a recurring network issue on Windows 11 that affects only the wired connection and requires restarting the adapter or the PC? I have ruled out the router and the cables as the source of the problem, and I have tried updating and reinstalling the drivers. My motherboard is X570 AORUS MASTER. Is there a solution that does not involve purchasing a wireless card?

Answer:

How to fix a network issue on Windows 11 with X570 AORUS MASTER motherboard

If you are experiencing a network issue on Windows 11 that affects only the wired connection and requires restarting the adapter or the PC, you are not alone. Many users with the X570 AORUS MASTER motherboard have reported similar problems, such as:

• Perpetual “Identifying… Not Connected” Ethernet signal
• No Ethernet connection at all
• “Unidentified Network: No internet”
• Troubleshooter errors: “Ethernet doesn’t have a valid IP configuration” or “The default gateway is not available”
• Slow or intermittent connection

These issues can be frustrating and interfere with your online activities. Fortunately, there are some possible solutions that do not involve purchasing a wireless card. In this article, we will show you how to troubleshoot and fix the network issue on Windows 11 with X570 AORUS MASTER motherboard.

One of the possible causes of the network issue is the lack of a Trusted Platform Module (TPM) on your system. TPM is a security feature that is required for Windows 11. However, some motherboards, such as the X570 AORUS MASTER, do not have a physical TPM chip, but instead have a firmware-based TPM (fTPM) that can be enabled in BIOS.

To enable fTPM in BIOS, follow these steps:

• Restart your PC and press F12 to enter BIOS.
• Go to Settings > Miscellaneous > AMD CPU fTPM and set it to Enable.
• Save and exit BIOS.

This should enable fTPM on your system and make it compatible with Windows 11. You can check if fTPM is enabled by running the command `tpm.msc` in Windows or using the PC Health Check app.

Solution 2: Update Ethernet driver from App Center

Another possible cause of the network issue is an outdated or incompatible Ethernet driver. The official Intel drivers and the LAN Network software from Gigabyte may not work well with Windows 11 and the X570 AORUS MASTER motherboard. Therefore, you need to update the Ethernet driver from the App Center software, which is a utility program from Gigabyte that can download and install the latest drivers for your motherboard.

To update the Ethernet driver from App Center, follow these steps:

• Download and install the App Center software from Gigabyte’s web page.
• Run the App Center and click on the download icon ⬇️ on the top-right corner to go to the Updates window.
• Select the Intel Driver from the list and install it. Be careful to cancel any unwanted programs that Gigabyte may try to install along with the driver.
• Restart your PC.

This should update the Ethernet driver to the latest version that is compatible with Windows 11 and the X570 AORUS MASTER motherboard. You can check the driver version by going to Device Manager and looking up the Ethernet device.

Solution 3: Reset network settings

If the previous solutions did not work, you may need to reset the network settings on your PC. This will remove and reinstall all network adapters, and set other networking components back to their original settings. This may help resolve any configuration or compatibility issues that are causing the network problem.

To reset the network settings, follow these steps:

• Go to Settings > Network & internet > Advanced network settings > Network reset.
• Click on Reset now and confirm.
• Restart your PC.

This should reset the network settings on your PC and hopefully fix the network issue. You may need to reconnect to your network and reconfigure any network preferences after the reset.

Conclusion

We hope that this article has helped you troubleshoot and fix the network issue on Windows 11 with X570 AORUS MASTER motherboard. If you have any questions or feedback, please leave a comment below. Thank you for reading! 😊

— : [Windows 11 requirements](https://support.microsoft.com/windows/1fd5a332-360d-4f46-a1e7-ae6b0c90645c) : [Enabling TPM on Gigabyte X570 for Windows 11] : [Ethernet connection not working on Aorus Elite x570] :

[App Center software]