Question:

How can I fix the paper feed problem on my Canon TS3522 printer?

I have a Canon TS3522 printer that is not printing properly. It seems to have trouble feeding the paper, as it stops halfway and displays an error message E03, indicating a paper jam. However, I have checked the paper tray and the rollers, and there is no sign of any jammed paper. I have also tried unplugging and plugging the printer back in, but the problem persists. What could be causing this issue and how can I resolve it?

Answer:

If you own a Canon TS3522 printer, you may encounter a paper feed problem that prevents you from printing your documents. This problem occurs when the printer fails to feed the paper properly, and displays an error message E03 on the screen, indicating a paper jam. However, even after checking the paper tray and the rollers, and removing any possible obstructions, the problem may still persist. In this article, we will explain what causes this issue and how you can resolve it.

What Causes the Paper Feed Problem?

The paper feed problem on your Canon TS3522 printer can be caused by various factors, such as:

• The paper size settings on the printer or the computer do not match the paper size loaded in the tray.
• The paper is too thick, curled, or wrinkled.
• The paper stack is too high or not aligned properly.
• The paper feed rollers are dirty or worn out.
• The printer firmware needs to be updated.

How to Resolve the Paper Feed Problem?

To resolve the paper feed problem on your Canon TS3522 printer, you can try the following solutions:

1. Make sure that the paper size settings on the printer and the computer match the paper size loaded in the tray. You can use the Paper Select button on the printer to change the paper size, and check the printer properties dialog box on the computer to adjust the paper size and type settings.
2. Make sure that the paper you are using is compatible with the printer. Avoid using paper that is too thick, curled, or wrinkled. Use plain paper for normal printing, and use Canon specialty paper for photo printing.
3. Make sure that the paper stack does not exceed the paper load limit, which is about 100 sheets of plain paper or 20 sheets of photo paper. Also, make sure that the paper stack is aligned against the right side of the tray and the paper guide is adjusted to the left edge of the stack.
4. Clean the paper feed rollers regularly to remove any dust or dirt that may affect the paper feeding. You can use the roller cleaning option on the printer to clean the rollers without paper, and then load three sheets of plain paper and press the Black or Color button to clean the rollers with paper. You can also use a moistened cotton swab to wipe the paper feed rollers inside the tray and on the right side of the printer.
5. Update the printer firmware to the latest version. You can download the firmware update from the Canon website and follow the instructions to install it on your printer.

If none of the above solutions work, you may need to contact your nearest Canon service center to request a repair. You can find the contact information and the warranty details on the Canon website.

We hope this article helped you fix the paper feed problem on your Canon TS3522 printer. For more tips and tricks on how to use your printer, please visit the Canon support page.

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