Question:

How can I restore the touch screen functionality of my Lenovo Flex 5 IdeaPad after a Windows update? I have already checked the drivers and the Lenovo website, but nothing seems to work.

Answer:

How to Fix Lenovo Flex 5 IdeaPad Touch Screen Issue After Windows Update

If you own a Lenovo Flex 5 IdeaPad laptop and have recently updated your Windows operating system, you may have encountered a problem with your touch screen. The touch screen may not respond to your finger or stylus inputs, or it may work intermittently or randomly. This can be very frustrating and affect your productivity and user experience.

Fortunately, there are some possible solutions that you can try to fix this issue and restore the touch screen functionality of your Lenovo Flex 5 IdeaPad. In this article, we will guide you through some of the most common and effective methods that have worked for other users who faced the same problem.

The first thing you should check is whether the touch screen device is enabled in the Device Manager. Sometimes, the touch screen device may be disabled by the Windows update or by some other reason. To enable it, follow these steps:

• Press the Windows key + X and select Device Manager from the menu.
• Expand the Human Interface Devices category and look for HID-compliant touch screen or HID-compliant device.
• Right-click on it and select Enable device from the context menu.
• Restart your laptop and see if the touch screen works.

Method 2: Calibrate the Touch Screen

Another possible reason why the touch screen may not work properly is that it is not calibrated correctly. Calibration helps the touch screen to register your inputs more accurately and precisely. To calibrate the touch screen, follow these steps:

• Press the Windows key + R, type control, and hit Enter to open the Control Panel.
• Go to Hardware and Sounds > Tablet PC Settings.
• Click on Calibrate the screen for pen or touch input under the Display tab.
• Follow the on-screen instructions to calibrate the touch screen.
• Click on OK to save the changes and exit.

Method 3: Reinstall the Touch Screen Driver

Sometimes, the touch screen driver may be corrupted, outdated, or incompatible with the Windows update. This can cause the touch screen to malfunction or stop working. To fix this, you need to reinstall the touch screen driver from the Device Manager. Follow these steps:

• Press the Windows key + X and select Device Manager from the menu.
• Expand the Human Interface Devices category and look for HID-compliant touch screen or HID-compliant device.
• Right-click on it and select Uninstall device from the context menu.
• Check the box that says Delete the driver software for this device and click on Uninstall.
• Restart your laptop and Windows will automatically reinstall the touch screen driver.

Method 4: Run the Hardware and Devices Troubleshooter

Windows has a built-in troubleshooter that can help you diagnose and fix various hardware and device issues, including the touch screen issue. To run the troubleshooter, follow these steps:

• Press the Windows key + R, type msdt.exe -id DeviceDiagnostic, and hit Enter to launch the troubleshooter.
• Click on Next and follow the on-screen instructions to run the troubleshooter.
• The troubleshooter will scan your laptop for any hardware and device problems and try to fix them automatically.
• Restart your laptop and see if the touch screen works.

Method 5: Update Windows and Lenovo Software

The last method you can try is to update your Windows and Lenovo software to the latest versions. Sometimes, the touch screen issue may be caused by some bugs or glitches in the software that can be resolved by updating them. To update Windows, follow these steps:

• Press the Windows key + I and select Update & Security from the Settings app.
• Click on Check for updates and wait for Windows to download and install any available updates.
• Restart your laptop and see if the touch screen works.

To update Lenovo software, follow these steps:

• Go to the Lenovo Support website and enter your laptop model or serial number.
• Click on Drivers & Software and select the appropriate operating system.
• Download and install any available updates for your laptop, especially the ones related to the touch screen, BIOS, chipset, or firmware.
• Restart your laptop and see if the touch screen works.

We

hope that one of these methods helped you fix the touch screen issue on your Lenovo Flex 5 IdeaPad laptop. If none of them worked, you may need to contact Lenovo customer support or visit a service center for further assistance. You may also want to check if your laptop is still under warranty or eligible for a replacement or repair. Thank you for reading this article and good luck with your touch screen.