Question:

How to remove a persistent DP/HDMI diagnostic overlay on a 24E4 Koorui monitor?

I accidentally dropped my 24E4 Koorui monitor from its stand and it landed on some buttons. Since then, I have been seeing a DP/HDMI diagnostic overlay on the top left corner of the screen. The overlay shows information such as resolution, refresh rate, and color depth. It does not show up on screenshots or on my second monitor, so I assume it is a monitor issue.

The overlay disappears when I open the monitor menu or other monitor popups, but it comes back as soon as I close them. When the monitor is not receiving any signal, the overlay moves around the screen and the background changes colors. I have tried pressing all the buttons and options on the monitor, but nothing seems to get rid of the overlay. I have attached a photo of the overlay for reference. How can I remove this annoying overlay from my monitor?

Answer:

If you have a 24E4 Koorui monitor and you see a DP/HDMI diagnostic overlay on your screen, you might be wondering how to get rid of it. This overlay is a feature that shows you the connection status and settings of your monitor, such as the resolution, refresh rate, and color depth. It can be useful for troubleshooting or adjusting your display preferences, but it can also be annoying if you don’t want to see it all the time.

The overlay is triggered by pressing a combination of buttons on the monitor, usually the power button and the menu button. However, sometimes the overlay can get stuck and won’t go away, even if you press the buttons again. This can happen if you accidentally drop your monitor or hit the buttons too hard. In this article, we will show you some possible solutions to remove the overlay from your screen.

Solution 1: Reset the monitor settings

One way to remove the overlay is to reset the monitor settings to the factory defaults. This will erase any custom settings you have made and restore the original configuration of your monitor. To do this, follow these steps:

• Press the menu button on the monitor to open the monitor menu.
• Use the arrow buttons to navigate to the “System” option and press the menu button to select it.
• Use the arrow buttons to navigate to the “Reset” option and press the menu button to select it.
• Confirm your choice by pressing the menu button again.
• Wait for the monitor to restart and check if the overlay is gone.

Solution 2: Power cycle the monitor

Another way to remove the overlay is to power cycle the monitor. This means turning the monitor off and unplugging it from the power source for a few seconds, then plugging it back in and turning it on. This can help clear any glitches or errors that might cause the overlay to persist. To do this, follow these steps:

• Turn off the monitor by pressing the power button.
• Unplug the power cable from the monitor and the wall outlet.
• Wait for about 30 seconds.
• Plug the power cable back into the monitor and the wall outlet.
• Turn on the monitor by pressing the power button.
• Check if the overlay is gone.

Solution 3: Change the input source

A third way to remove the overlay is to change the input source of the monitor. This means switching from the DP (DisplayPort) or HDMI port that you are using to another one. This can help reset the connection and the display settings of the monitor. To do this, follow these steps:

• Press the source button on the monitor to open the source menu.
• Use the arrow buttons to select a different input source, such as DP2 or HDMI2, and press the menu button to confirm.
• Wait for the monitor to detect the new input source and display the image.
• Press the source button again and select the original input source, such as DP1 or HDMI1, and press the menu button to confirm.
• Wait for the monitor to detect the original input source and display the image.
• Check if the overlay is gone.

Conclusion

The

DP/HDMI diagnostic overlay on the 24E4 Koorui monitor is a feature that can be useful or annoying, depending on your preference. If you want to remove it from your screen, you can try one of the solutions we have suggested in this article. We hope that this article has helped you solve your problem and enjoy your monitor without any distractions. If you have any questions or feedback, please leave a comment below. Thank you for reading!