Question:

Could you guide me through the process of cancelling a reservation with IRcab?

Answer:

Start by opening the IRcab app on your smartphone. Make sure you’re logged into your account.

Step 2: Access Your Trips

Navigate to the ‘Trips’ section of the app. Here, you’ll find a list of your upcoming bookings.

Step 3: Select the Trip

Find the reservation you wish to cancel and select it to view the details.

Step 4: Look for Cancellation Option

Within the trip details, there should be an option to ‘Cancel Trip’. Tap on this.

Step 5: Confirm Cancellation

You may be asked to confirm your cancellation or to provide a reason for the cancellation. Follow the prompts to complete the process.

Step 6: Check for Confirmation

After cancelling, you should receive a confirmation message or email from IRcab. Ensure that you keep this for your records.

Step 7: Review Refund Policy

Before cancelling, it’s wise to review IRcab’s refund policy. Depending on the timing of your cancellation, you may be eligible for a full or partial refund.

Step 8: Contact Support if Needed

If you encounter any issues or have questions about the cancellation process, don’t hesitate to reach out to IRcab’s customer support for assistance.

Remember, it’s important to cancel as soon as you know you won’t need the ride to avoid potential charges. Also, be aware of peak times or special events when cancellation policies might differ. Always check the latest terms and conditions in the IRcab app for the most accurate information.