Question:

Why does my computer randomly disconnect from the internet when connected via Ethernet cable?

I have a computer with the following specifications:

• Intel I7 Core
• 48 GB RAM
• 64-bit OS and processor
• Windows 10

The computer is the only device in the house that is connected via Ethernet cable. However, it randomly disconnects from the internet, especially when I play League of Legends, but also at other times. The disconnection lasts for about 30 seconds to a minute, and then it reconnects automatically. This is very frustrating when I am gaming online. The other devices in the house that are connected via Wi-Fi do not experience this problem.

I have tried all the basic troubleshooting steps, such as:

• Turning the PC and the modem off and on
• Clearing the ports
• Checking the connections
• Buying a new Ethernet cable

None

of these steps have solved the problem. I am wondering what the cause of this issue is and how I can fix it. I appreciate any expert advice on this matter. (I think networking is the right flair for this question.)

Answer:

There are several possible causes for your computer to randomly disconnect from the internet when connected via Ethernet cable. Some of the common ones are:

• Faulty network adapter: The network adapter is the hardware component that allows your computer to communicate with the modem and the internet. If the network adapter is damaged, outdated, or incompatible, it may cause intermittent or frequent disconnection issues. To check if this is the case, you can try the following steps:
• Update the network adapter driver: Go to Device Manager, right-click on your network adapter, and select Update driver. Follow the instructions to install the latest driver for your device.
• Disable and enable the network adapter: Go to Network and Sharing Center, click on Change adapter settings, right-click on your network adapter, and select Disable. Wait for a few seconds, then right-click again and select Enable. This may help to reset the network adapter and resolve any connection problems.
• Replace the network adapter: If the above steps do not work, you may need to replace the network adapter with a new one. You can either buy an external USB network adapter or install an internal PCI network adapter, depending on your preference and computer model.
• Interference from other devices: Sometimes, other devices that use the same frequency band as your Ethernet cable may interfere with the signal and cause disconnection issues. For example, some cordless phones, microwaves, or Bluetooth devices may operate on the 2.4 GHz band and create noise or interference. To check if this is the case, you can try the following steps:
• Move your computer away from potential sources of interference: Try to relocate your computer or the interfering devices to a different room or position, and see if the connection improves. You may also want to use a shielded Ethernet cable to reduce the impact of interference.
• Change the channel or frequency of your modem: Some modems allow you to change the channel or frequency of the wireless signal, which may help to avoid interference from other devices. You can access the modem settings by typing the IP address of your modem (usually 192.168.0.1 or 192.168.1.1) in your browser, and then look for the option to change the channel or frequency. You may need to consult the manual of your modem for more details.
• Incorrect network settings: Sometimes, the network settings of your computer or modem may be incorrect or incompatible, which may cause disconnection issues. For example, the IP address, subnet mask, gateway, or DNS server may be wrongly configured or conflicting with each other. To check if this is the case, you can try the following steps:
• Reset the network settings: Go to Command Prompt, type ipconfig /release and press Enter. This will release the current IP address of your computer. Then, type ipconfig /renew and press Enter. This will request a new IP address from your modem. Alternatively, you can go to Network and Sharing Center, click on Change adapter settings, right-click on your network adapter, and select Diagnose. This will automatically detect and fix any network problems.
• Configure the network settings manually: If the above step does not work, you may need to configure the network settings manually. You can do this by going to Network and Sharing Center, clicking on Change adapter settings, right-clicking on your network adapter, and selecting Properties. Then, select Internet Protocol Version 4 (TCP/IPv4) and click on Properties. You can either choose to obtain the IP address and DNS server automatically, or enter them manually. You may need to consult your internet service provider or modem manual for the correct values.

These

are some of the possible causes and solutions for your computer to randomly disconnect from the internet when connected via Ethernet cable. However, there may be other factors that are beyond the scope of this article, such as malware infection, firewall settings, or modem firmware. If none of the above steps work, you may need to contact your internet service provider or a professional technician for further assistance. I hope this article has been helpful and informative for you. Thank you for reading. (I think networking is the right flair for this article.)