Tech Expertise in Action: Resolving Screen Resets


Thank you for your expertise.”


Thank you for reaching out and acknowledging my expertise. It’s not uncommon for gamers to experience technical difficulties with their hardware, and the issue you’re facing with your MSI G274QPF monitor is certainly something we can address.

Firstly, the phenomenon you’re experiencing, where the monitor resets or “turns off and on” when opening a game or interacting with the Xbox UI, is typically referred to as a “signal reset.” This occurs when the monitor loses and then re-establishes the connection with your gaming console or PC. There are several potential reasons why this might be happening:


Resolution or Refresh Rate Mismatch

: Your monitor supports 1440p resolution at 120Hz, but it’s essential to ensure that your Xbox settings match these specifications. If there’s a discrepancy, the monitor may attempt to adjust by resetting the signal.


HDMI Handshake Issue

: The HDMI handshake is the process where two devices recognize and authorize each other. If there’s a fault in this process, it could cause the monitor to reset. Try using a different HDMI cable or port to see if the issue persists.


Firmware or Software Glitches

: Ensure that your monitor’s firmware is up to date. Manufacturers often release updates to fix known issues. Similarly, check for any pending updates on your Xbox that could resolve compatibility problems.


Power Supply Instability

: Fluctuations in the power supply can cause the monitor to reset. Ensure that your power connections are secure and consider using a surge protector.



: Electronic devices can overheat, especially during resource-intensive tasks like gaming. Make sure your monitor has adequate ventilation and isn’t near heat sources.

To troubleshoot, I recommend the following steps:

  • Verify that your Xbox’s output settings align with your monitor’s capabilities.
  • Test with a different HDMI cable and port.
  • Update your monitor’s firmware and your Xbox’s software.
  • Check the power connections and use a surge protector.
  • Ensure proper ventilation to prevent overheating.
  • If the issue persists after these steps, it may be worth contacting MSI customer support for further assistance. They can provide more detailed guidance and, if necessary, service the monitor under warranty.

    In conclusion, while monitor resets can be frustrating, they are often resolvable with some troubleshooting. By methodically checking for common issues and making the appropriate adjustments, you can enjoy uninterrupted gaming sessions.

    — I

hope this article provides a comprehensive answer to the issue at hand. If you have any more questions or need further assistance, feel free to ask. Happy gaming!

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