Question:

I need to set up a mail account that can send emails from a third-party cloud application without an AD account or any user permissions. The emails are noreply and only intended for internal communication. I have searched online but I only found solutions involving shared mailboxes, which do not have credentials and do not suit my needs. Is there a way to create such a mail account? If so, how?

Answer:

How to create a mail account for a third-party cloud application without an AD account or user permissions

If you need to send emails from a third-party cloud application without an Active Directory (AD) account or any user permissions, you might be wondering how to create a mail account that can do that. You might have tried to use a shared mailbox, but found out that it does not have credentials and does not meet your requirements. In this article, we will show you a possible solution that involves creating a service account and granting it the Send As permission.

A service account is a special type of account that is used to run a service or an application. It is not associated with a specific user, but rather with the service or application that it serves. A service account can have its own email address, password, and mailbox. It can also have permissions to access other resources, such as files, databases, or other mailboxes.

How to create a service account?

To create a service account, you need to have an Exchange Online license and an Exchange admin role. You can follow these steps:

• Go to the Microsoft 365 admin center and sign in with your admin account.
• In the left navigation, select Users > Active users.
• Click Add a user and fill in the required information, such as name, display name, username, and password. Make sure to assign an Exchange Online license to the account.
• Click Next and review the information. Click Finish adding to create the account.

How to grant the Send As permission?

To grant the Send As permission, you need to have an Exchange admin role or a role group that includes the Mail Recipients role. You can follow these steps:

• Go to the Exchange admin center and sign in with your admin account.
• In the left navigation, select Recipients > Mailboxes.
• Select the service account that you created and click Edit.
• In the pop-up window, select Mailbox delegation.
• Under Send As, click Add and select the users or groups that you want to grant the permission to. These are the users or groups that can send emails as the service account.
• Click Save to apply the changes.

How to configure the third-party cloud application?

To configure the third-party cloud application, you need to have the SMTP settings of the service account. You can find them by following these steps:

• Go to the Outlook Web App and sign in with the service account.
• Click the Settings icon and select View all Outlook settings.
• In the pop-up window, select Mail > Sync email.
• Under POP and IMAP, you will see the SMTP settings, such as server name, port number, encryption method, and username. You will need these settings to configure the third-party cloud application.

The exact steps to configure the third-party cloud application may vary depending on the application. You will need to refer to the application’s documentation or support for more details. Generally, you will need to provide the following information:

• The email address of the service account.
• The SMTP settings of the service account, such as server name, port number, encryption method, and username.
• The password of the service account.
• The sender name and reply-to address that you want to use for the emails. These can be different from the service account’s email address.

Conclusion

In

this article, we showed you how to create a mail account that can send emails from a third-party cloud application without an AD account or user permissions. The solution involves creating a service account and granting it the Send As permission. You will also need to configure the third-party cloud application with the SMTP settings of the service account. We hope this article was helpful and solved your problem. If you have any questions or feedback, please let us know in the comments below.