Question:

“Could you provide guidance on the proper procedure for reinstalling USB drivers? I’ve been encountering several minor USB-related issues, such as intermittent microphone disconnections, overly sensitive USB connections, and improper charging of my headset through a micro-USB connection. Despite checking my motherboard’s official driver support page, I was unable to locate specific USB drivers. Is the correct approach to uninstall the existing drivers via the Device Manager and then perform a system reboot? If this is the case, could you specify which drivers should be targeted for reinstallation?”

Answer:

Experiencing USB-related issues can be frustrating, especially when they disrupt your daily activities. Whether it’s a microphone that keeps disconnecting, USB connections that seem overly sensitive, or a headset that won’t charge correctly, these problems often point to driver issues. Reinstalling USB drivers is a troubleshooting step that can resolve such persistent issues.

Identifying the Need for Reinstallation

Before proceeding with the reinstallation of USB drivers, it’s essential to confirm that the drivers are indeed the source of your problems. If you’ve already ruled out hardware defects and connection issues, driver reinstallation could be the next logical step.

Locating USB Drivers

It’s not uncommon to find that motherboard manufacturers’ websites do not list USB drivers separately, as they are typically included within the chipset drivers. Therefore, your first step should be to download the latest chipset drivers for your motherboard from the official website.

Uninstalling Current USB Drivers

To uninstall the current USB drivers, follow these steps:

1. Open the

Device Manager

in Windows.

2. Expand the

Universal Serial Bus controllers

section.

3. Right-click on each USB driver and select

Uninstall device. You’ll want to focus on drivers labeled as USB Host Controller, USB Root Hub, and USB Hub

.

Note: Do not remove drivers labeled as USB Printing Support

or any drivers under other sections that mention USB unless you’re experiencing issues with those specific devices.

Rebooting the System

After uninstalling the drivers, reboot your PC. Windows will attempt to reinstall the drivers automatically upon restart. However, if Windows does not reinstall the drivers or if the issues persist, you can proceed to install the chipset drivers you downloaded earlier.

Manual Driver Installation

If automatic driver installation fails, you can manually install the drivers:

1. Open

Device Manager

again.

2. Right-click on the USB controller with the yellow exclamation mark and select

Update driver

.

3. Choose

Browse my computer for driver software

and navigate to the folder where you downloaded the chipset drivers.

4. Follow the on-screen instructions to complete the installation.

Final Thoughts

Reinstalling USB drivers is a relatively straightforward process that can resolve many common USB-related issues. If you continue to experience problems after following these steps, it may be worth consulting with a professional or reaching out to your motherboard manufacturer for further assistance.

—

Remember, while this guide aims to address common USB driver issues, it’s always recommended to create a system restore point before making changes to your system’s drivers. This ensures you can revert to a previous state if anything goes awry during the process.