Navigating TV Settings: How to Erase Unwanted On-Screen Labels


“Could you provide guidance on how to eliminate an on-screen display label from my television? The label, which intermittently appears and disappears every thirty seconds, exhibits features typically seen in store display models, such as ‘LCD TV series 4 Wide Color Enhancer HDMI x2 Energy Star.’ It surfaced one morning, possibly triggered by accidental button presses. The TV is primarily used for Chromecast purposes, without a cable connection, and lacks a remote control, though it does have a menu accessible via onboard buttons. Any advice on locating the appropriate menu setting to remove this display would be greatly appreciated.”


Encountering an on-screen display label on your television that refuses to go away can be both puzzling and frustrating. These labels are often remnants of the ‘store demo’ mode used in retail environments to highlight the TV’s features. If you’re seeing a label that cycles on and off every thirty seconds, displaying information like ‘LCD TV series 4 Wide Color Enhancer HDMI x2 Energy Star,’ it’s likely that your TV is stuck in this mode.

Identifying the Issue

The problem typically arises from the television being in ‘Demo’ or ‘Store’ mode, intended to showcase the TV’s capabilities in a retail setting. This mode can be accidentally activated through various means, such as pressing certain button combinations on the TV itself or on the remote control.

Step-by-Step Solution


Access the Main Menu

: Since you don’t have the remote, you’ll need to use the buttons on the TV. Look for a ‘Menu’ or ‘Home’ button and press it to access the main menu.


Navigate to Settings

: Use the channel or volume buttons to navigate through the menu options. You’re looking for a section that’s likely labeled ‘Settings,’ ‘Setup,’ or ‘Options.’


Find the Mode Setting

: Within the settings menu, search for options like ‘Mode,’ ‘Preferences,’ or ‘Advanced Settings.’ You’re aiming to locate a setting that switches the TV between ‘Home’ and ‘Store’ or ‘Demo’ modes.


Switch to Home Mode

: Once you find the appropriate setting, use the buttons to toggle it from ‘Store’ or ‘Demo’ mode to ‘Home’ mode. This should eliminate the on-screen label.


Save and Exit

: Make sure to save your settings if prompted, and then exit the menu.

Additional Tips

  • If the menu is inaccessible or the label persists, unplugging the TV for a minute and then plugging it back in can sometimes reset the settings.
  • In case the issue remains unresolved, consider reaching out to the TV manufacturer’s customer support for guidance, or obtaining a universal remote that can access all functions of the TV.


While it may seem daunting at first, removing an unwanted on-screen label from your TV is usually a straightforward process. By carefully navigating the on-board menu using the TV’s buttons, you can switch off the store demo mode and enjoy your viewing experience without any intrusive displays.

I hope this article helps you resolve the issue with the on-screen label on your television. If you need further assistance, don’t hesitate to ask!

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