Navigating the Black Screen: Backup Options for the Samsung Galaxy S7


“How can one perform a backup of a Samsung Galaxy S7 if the screen is inoperable? Despite the screen being severely cracked for an extended period, it has only now ceased to function. The phone can be unlocked with a fingerprint and still vibrates for notifications, but the display remains dark. Attempts to connect to a laptop for file transfer have been unsuccessful due to compatibility issues. Are there alternative methods to back up the device, possibly through a PC, without needing to interact with the phone’s settings?”


In the unfortunate event that your Samsung Galaxy S7’s screen becomes inoperable, backing up your data may seem like a daunting task. However, there are still several methods you can try to secure your important files and information.

Samsung’s Smart Switch is a software designed to transfer data from one device to another, or to make a backup of your device on your computer. If your phone’s screen is not responding but is still visible, you can connect your phone to a TV or monitor using an HDMI cable. Once connected, you can use Smart Switch to back up your data.

Find My Mobile Service

If you have a Samsung account and have previously set up the Find My Mobile service, you may be able to use it to back up your data remotely. This service allows you to access your phone from a PC and can be a lifesaver if your screen is not functioning.

Using a USB Mouse or Keyboard

Another option is to connect a USB mouse or keyboard to your phone using a USB OTG (On-The-Go) adapter. This can allow you to navigate your phone without the need for a working touchscreen and enable you to back up your data to a cloud service or transfer files to a PC.

Connecting to a PC Monitor

If the above methods do not work, you can try connecting your phone to a PC monitor. Some users have reported success in accessing their phone’s data by connecting it to a monitor and using software like Smart Switch or other backup methods.

Professional Data Recovery Services

If all else fails, professional data recovery services may be able to help. They have specialized tools and software that can access a phone’s memory without the need for a working screen.

Preventive Measures

To avoid such situations in the future, it’s always a good practice to regularly back up your data. Utilizing cloud services or periodically connecting your phone to your computer to make backups can save you from the stress of potentially losing your data.

In conclusion, while a non-functional screen can complicate the backup process, there are still several avenues to explore. From utilizing Samsung’s own services to seeking professional help, the key is to act swiftly to prevent data loss.

Remember, regular backups are the best defense against such unforeseen circumstances. Stay prepared, and you’ll have peace of mind knowing your data is safe..

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