Question:

“I’m experiencing an issue with the audio balance on my 55-inch Hisense Roku TV while playing games on my Xbox. The volume is set around 20, yet the dialogue in cutscenes is barely audible, whereas action sequences with shootings or explosions are overwhelmingly loud. This discrepancy requires me to keep the remote in hand to adjust the volume constantly. Is there a way to fix this uneven sound level problem?”

Answer:

The first thing to check is the audio settings on your TV. Many modern TVs, including Hisense Roku models, have built-in settings that can help balance the sound output. Look for options such as ‘Audio Leveling’ or ‘Sound Mode’ in your audio settings menu. Enabling these features can help maintain a consistent volume level across different types of content.

Resetting Audio Settings:

If adjusting the settings doesn’t help, you might need to reset the audio settings to their default state. This can resolve any issues that may have arisen from changes in the settings or updates. To reset the audio settings on your Hisense Roku TV, navigate to Settings -> System -> Advanced System Settings -> Reset TV Audio / Picture Settings, and press the Play/Pause button three times.

Checking Digital Audio Output Configuration:

Another common issue that can affect sound quality is the digital audio output configuration. If it’s set incorrectly, it can cause sound problems. Make sure the audio output is switched to PCM under the Hisense TV sound settings to improve the audio quality.

Firmware Updates:

Sometimes, the issue might be related to the firmware of the TV. Check if there are any available updates for your Hisense Roku TV. Updating the firmware can fix bugs and improve the overall performance of your TV, including the audio output.

External Solutions:

If the TV’s internal settings don’t solve the problem, consider using external speakers or a soundbar. These devices often have their own volume leveling features and can provide a more balanced sound experience.

Contacting Support:

If none of the above solutions work, it might be time to contact Hisense customer support. They can provide guidance specific to your model and help troubleshoot the issue further.

Remember, each TV model may have slightly different settings and features, so it’s important to refer to your TV’s user manual for specific instructions. By following these steps, you should be able to enjoy a more balanced audio experience during your gaming sessions..