Question:

How to troubleshoot a monitor display error after a grey screen crash on Windows 10? >
> I have an older PC with a Gigabyte GA-970a-DS3p motherboard and a Saphire Radeon R9200 GPU. I was using Blender when the screen went grey and the audio stopped. The PC crashed and did not show any bios or boot screen when I restarted it. The monitor displayed an error message saying “The current input timing is not supported by the monitor display. Please change your input timing to 1920×1080, 60Hz or any other monitor listed timing as per the monitor specifications.” >
> I have tried different cables (DVIA-VGA and HDMI) and monitors, but none of them worked. The HDMI cable did not send any signal at all. The DVIA-VGA cable and the monitor worked fine when I connected them to my laptop. I have also checked the GPU and made sure it was seated properly, but that did not solve the problem. >
> I suspect that the GPU might be faulty, but I want to avoid buying a new one if possible. Is there any way to diagnose the root cause of this issue or fix it without replacing the GPU? I have searched online for solutions, but none of them worked for me. Any advice would be greatly appreciated.

Answer:

How to troubleshoot a monitor display error after a grey screen crash on Windows 10?

If you have an older PC with a Gigabyte GA-970a-DS3p motherboard and a Saphire Radeon R9200 GPU, you might encounter a problem where your screen goes grey and your audio stops while using Blender or other graphics-intensive applications. This indicates that your PC has crashed and needs to be restarted. However, when you restart your PC, you might not see any bios or boot screen, only a monitor-generated error message saying “The current input timing is not supported by the monitor display. Please change your input timing to 1920×1080, 60Hz or any other monitor listed timing as per the monitor specifications.”

This error message means that your PC is sending a video signal that is incompatible with your monitor’s resolution or refresh rate. This could be caused by a number of reasons, such as a faulty GPU, a corrupted driver, a wrong display setting, or a hardware conflict. In this article, we will show you some possible solutions to fix this issue without replacing your GPU.

One of the first things you should try is to reset your CMOS (Complementary Metal-Oxide Semiconductor), which is a small chip on your motherboard that stores your bios settings. Sometimes, your bios settings might get corrupted or changed due to a power surge, a battery failure, or a malware attack. This could affect your display settings and cause the monitor display error. To reset your CMOS, you need to follow these steps:

• Turn off your PC and unplug it from the power source.
• Open your PC case and locate the CMOS battery, which is a round silver coin-like battery on your motherboard.
• Carefully remove the CMOS battery from its holder and wait for about 15 minutes.
• Reinsert the CMOS battery and close your PC case.
• Plug your PC back to the power source and turn it on.

This should reset your bios settings to their default values and hopefully fix the monitor display error. If not, you can try the next solution.

Solution 2: Boot into Safe Mode and update your GPU driver

Another possible cause of the monitor display error is a corrupted or outdated GPU driver. A GPU driver is a software that allows your PC to communicate with your GPU and optimize its performance. Sometimes, your GPU driver might get damaged or incompatible due to a system update, a virus infection, or a software conflict. This could prevent your PC from sending the correct video signal to your monitor and cause the monitor display error. To fix this, you need to boot your PC into Safe Mode and update your GPU driver. Safe Mode is a diagnostic mode that allows your PC to run with minimal drivers and services, which can help you troubleshoot various problems. To boot your PC into Safe Mode and update your GPU driver, you need to follow these steps:

• Turn off your PC and wait for a few seconds.
• Turn on your PC and press the F8 key repeatedly until you see the Advanced Boot Options menu.
• Use the arrow keys to select Safe Mode with Networking and press Enter.
• Once you are in Safe Mode, go to the Device Manager by pressing the Windows key + R, typing devmgmt.msc, and clicking OK.
• Expand the Display adapters category and right-click on your GPU device.
• Select Update driver and choose Search automatically for updated driver software.
• Follow the on-screen instructions to install the latest driver for your GPU.
• Restart your PC and check if the monitor display error is fixed.

If the monitor display error persists, you can try the next solution.

Solution 3: Change your display settings

Another possible cause of the monitor display error is a wrong display setting. Sometimes, your PC might be configured to use a display resolution or refresh rate that is higher than what your monitor can support. This could result in a mismatch between the video signal and the monitor display and cause the monitor display error. To fix this, you need to change your display settings to match your monitor’s specifications. To change your display settings, you need to follow these steps:

• Turn on your PC and press the Windows key + P to open the Project menu.
• Select PC screen only to use only your PC’s display and disable any external monitors.
• Right-click on an empty area of your desktop and select Display settings.
• Under the Scale and layout section, click on the drop-down menu next to Resolution and select 1920 x 1080 or any other resolution that is supported by your monitor.
• Under the Advanced display settings section, click on Display adapter properties for Display 1.
• Click on the Monitor tab and select 60 Hertz or any other refresh rate that is supported by your monitor.
• Click OK and Apply to save your changes.
• Restart your PC and check if the monitor display error is fixed.

If the monitor display error still occurs, you can try the last solution.

Solution 4: Replace your GPU

If none of the above solutions work, then the most likely cause of the monitor display error is a faulty GPU. A GPU is a hardware component that processes the graphics and images on your PC. Sometimes, your GPU might get damaged or worn out due to overheating, dust, power surges, or physical impacts. This could affect its functionality and cause the monitor display error. To fix this, you need to replace your GPU with a new one. To replace your GPU, you need to follow these steps:

• Turn off your PC and unplug it from the power source.
• Open your PC case and locate your GPU, which is usually a large card attached to your motherboard with a fan on top.
• Unscrew the screws that secure your GPU to the case and gently pull it out of its slot.
• Insert the new GPU into the same slot and screw it to the case.
• Close your PC case and plug it back to the power source.
• Turn on your PC and install the driver for your new GPU.

This should fix the monitor display error and improve your PC’s performance.

Conclusion

In

this article, we have shown you how to troubleshoot a monitor display error after a grey screen crash on Windows 10. We have explained the possible causes and solutions of this issue, such as resetting your CMOS, updating your GPU driver, changing your display settings, or replacing your GPU. We hope that this article has helped you solve your problem and enjoy your PC again. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading.