Question:

How can I prepare myself for using and supporting ServiceMax, a cloud-based platform for field service management?

This question sounds more concise and clear, and it also specifies what ServiceMax is, based on the web search results ..

Answer:

How can I prepare myself for using and supporting ServiceMax, a cloud-based platform for field service management?

This question sounds more concise and clear, and it also specifies what ServiceMax is, based on the web search results ..