Question:

How to troubleshoot unidentified network issue on a wired PC?

I have a PC that connects to the Internet via a wired connection. Recently, I added another device that also uses a wired connection and used a splitter to connect both devices to the same port on the modem. This worked fine for a week, but this morning I got an unidentified network error on my PC and could not access the Internet.

I have tried the following steps to fix the problem, but none of them worked:

• Restarting both devices
• Bypassing the splitter and plugging the PC directly to the modem
• Switching to a different port on the modem that works for other devices
• Resetting the modem
• Running the netsh ip reset command on Windows

I

suspect that the cable might be faulty, but I have not been able to test it because it runs through the walls. Is there any other way to diagnose and resolve this issue besides replacing the cable? Any help would be appreciated.

Answer:

An unidentified network error on a PC can be frustrating, especially when you need to access the Internet for work or leisure. This error means that your PC cannot communicate with the network or the Internet, and it may have various causes. In this article, we will discuss some possible solutions to fix this issue on a wired PC.

What causes an unidentified network error?

There are many factors that can cause an unidentified network error on a PC, such as:

• Faulty or incompatible network drivers
• Incorrect network settings or protocols
• Firewall or antivirus software blocking the network connection
• Hardware issues with the cable, splitter, modem, or network card
• Network congestion or outage

How to fix an unidentified network error?

Depending on the cause of the error, there are different steps that you can try to resolve it. Here are some common troubleshooting methods that you can follow:

• Update or reinstall your network drivers: Sometimes, outdated or corrupted network drivers can cause an unidentified network error. To fix this, you can update your network drivers to the latest version, or uninstall and reinstall them from the Device Manager. To do this, follow these steps:

1. Press Windows + X keys and select Device Manager from the menu. 2. Expand the Network adapters category and right-click on your network adapter. 3. Select Update driver or Uninstall device, depending on your choice. 4. Follow the on-screen instructions to complete the process. 5. Restart your PC and check if the error is resolved.

• Reset your network settings: Sometimes, incorrect network settings or protocols can cause an unidentified network error. To fix this, you can reset your network settings to the default values, which will clear any misconfigured or cached data. To do this, follow these steps:

1. Press Windows + I keys and select Network & Internet from the Settings app. 2. Click on Status and then click on Network reset at the bottom of the page. 3. Click on Reset now and confirm your choice. 4. Restart your PC and check if the error is resolved.

• Disable your firewall or antivirus software: Sometimes, firewall or antivirus software can block the network connection, causing an unidentified network error. To fix this, you can temporarily disable your firewall or antivirus software and see if the error goes away. To do this, follow these steps:

1. Locate the icon of your firewall or antivirus software on the system tray and right-click on it. 2. Select Disable or Turn off, depending on your software. 3. Choose a time period for which you want to disable the software, or select Until I turn it back on. 4. Check if the error is resolved. If yes, then you may need to adjust the settings of your firewall or antivirus software to allow the network connection. If no, then you can enable the software again.

• Check your hardware: Sometimes, hardware issues with the cable, splitter, modem, or network card can cause an unidentified network error. To fix this, you can check your hardware for any physical damage, loose connections, or compatibility issues. To do this, follow these steps:

1. Inspect your cable for any cuts, bends, or breaks. If you find any, replace the cable with a new one. 2. Check your splitter for any defects or malfunctions. If you find any, replace the splitter with a new one or try connecting your PC directly to the modem without the splitter. 3. Check your modem for any indicators of power, signal, or connection issues. If you find any, try resetting your modem by unplugging it from the power source, waiting for a few seconds, and plugging it back in. You can also contact your Internet service provider for any network issues or outages. 4. Check your network card for any signs of damage or malfunction. If you find any, try reseating your network card by removing it from the slot, cleaning it with a soft cloth, and inserting it back in. You can also replace your network card with a new one or use an external network adapter.

Conclusion

An

unidentified network error on a PC can have various causes and solutions. In this article, we discussed some common troubleshooting methods that you can try to fix this issue on a wired PC. However, if none of these methods work, you may need to contact a professional technician for further assistance. We hope that this article was helpful and informative. Thank you for reading.