How to Choose the Best Wireless, Mono Headset for Your Customer Service Team

Question:

I am looking for some recommendations for wireless, mono headsets that are comfortable, lightweight, and have good sound quality. Our customer service team needs to wear them all day and keep one ear free for safety reasons. We have tried the Jabra Engage 65, which seems to meet our criteria, but we are wondering if there are any cheaper alternatives that do not compromise on performance. What kind of headsets do you use or suggest for your site?

Answer:

I am looking for some recommendations for wireless, mono headsets that are comfortable, lightweight, and have good sound quality. Our customer service team needs to wear them all day and keep one ear free for safety reasons. We have tried the Jabra Engage 65, which seems to meet our criteria, but we are wondering if there are any cheaper alternatives that do not compromise on performance. What kind of headsets do you use or suggest for your site?

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