Question:

Expert Inquiry: I’ve created a custom ringtone that I’d like to transfer to another device, but I’m unable to locate the file on my Samsung Galaxy S9+. Despite searching by the audio file’s name in ‘My Files’ and utilizing a File Manager, the file remains elusive. Could you provide any guidance on how to successfully retrieve this file?”

Answer:

If you’re struggling to find a custom ringtone on your Samsung Galaxy S9+ in order to share it with another device, there are several steps you can take to locate and transfer the file.

Firstly, ensure that the file format of your ringtone is supported by your device. Common audio file formats for ringtones include MP3, WAV, and M4A. If your ringtone is in a different format, it may not appear in searches or play correctly on your phone.

Next, use the search function in ‘My Files’ to look for the ringtone by entering different variations of the file name. It’s possible that the file has been renamed or moved to a different folder. Additionally, check the ‘Ringtones’ and ‘Notifications’ folders, as these are common locations for such files.

If the above steps don’t yield results, connect your phone to a computer via USB and search for the file using the computer’s file management system. This can sometimes reveal files that are not visible on the device itself.

For transferring the file, once located, you can use several methods:

Pair your S9+ with the second device and use Bluetooth to send the file.

If all else fails, consider whether the ringtone was part of an app that manages its files internally. If so, the app may have a sharing feature, or you may need to extract the ringtone from within the app’s settings.

Remember, if you’re transferring copyrighted content, ensure you have the right to share the ringtone between devices. Always respect intellectual property laws to avoid any legal issues.

By following these steps, you should be able to locate your custom ringtone and share it with your second phone successfully. Good luck!