Question:

Could you detail the support services provided by EZPing for users of the LAN Edition?

Answer:

EZPing LAN Edition allows users to set specific time intervals to continuously check the availability of a host. This feature is particularly useful for maintaining the stability of a network during events or in office settings.

Automatic Status Updates:

The application can automatically stop probing when a host turns online or offline, ensuring efficient use of resources and timely updates.

Notification System:

Users have the option to be notified with a beep when the status of a host changes. This immediate feedback is crucial for network administrators to respond promptly to any issues.

DNS Resolution:

EZPing LAN Edition provides DNS to IP and IP to DNS resolutions, simplifying the task of managing network addresses and ensuring that network resources are easily identifiable.

History Tracking:

The software keeps a history of the last known condition of a host at the time of status change, which can be invaluable for troubleshooting and understanding network patterns over time.

HTML Status Reports:

It can probe up to twelve hosts and write their status to an HTML file. This file can then be used to display the status on an intranet or external website, offering a visual representation of the network’s health.

Ease of Use:

With a graphical user interface, EZPing LAN Edition is user-friendly and reduces the complexity typically associated with network monitoring tools.

Support and Documentation:

While specific details about customer support services are not provided, the features mentioned suggest that EZPing LAN Edition is a self-contained tool that offers robust functionalities for network monitoring and management. Users can expect standard support services such as troubleshooting assistance and updates for the software.

In summary, EZPing LAN Edition provides a comprehensive suite of tools for network monitoring and management, ensuring that users can maintain a stable and efficient network environment.