Question:

“I’m seeking expert advice regarding a display issue with my HP Victus 16-e0305ax, which is about 1.5 years old. The trouble began two months ago with intermittent flickering or blackout when adjusting the screen angle. Over time, the problem worsened, leading to a persistently dark screen that only illuminates when pressure is applied to the corners. After consulting with technicians in Barcelona, where I’m currently an exchange student, I’ve received mixed diagnoses suggesting potential issues with the flex cable, LCD, or motherboard. Given the known issues with the Victus series, such as poor screen quality and unstable hinges, and considering my limited budget, I’m looking for guidance on identifying the root cause of the screen malfunction and any cost-effective solutions. Your insights would be greatly appreciated.”

Answer:

The HP Victus 16-e0305ax is a robust machine, but like any technology, it’s not immune to issues. The display problem you’re experiencing, where the screen flickers or blacks out when adjusting the angle and eventually requires pressure on the corners to remain visible, is indicative of a few potential hardware faults.

Potential Causes:

1.

Flex Cable

: The flex cable, also known as the video cable, connects the display to the motherboard. If this cable is damaged or loose, it can cause intermittent connection issues, leading to flickering or blackout. This is often the culprit when the display reacts to movement or pressure.

2.

LCD Panel

: The LCD itself could be failing. Over time, the backlight responsible for illuminating your screen can degrade or malfunction, which would explain the very low brightness you’re observing.

3.

Motherboard

: While less likely, a problem with the motherboard could also manifest as a display issue, especially if there’s a fault in the graphics processing area.

Troubleshooting Steps:

Given the symptoms and the known issues with the Victus series, the most probable cause seems to be the flex cable or the LCD panel. Here’s how you can proceed:

–

Flex Cable Check

: If you’re comfortable with it, you can attempt to check the flex cable connection yourself. There are many tutorials online that can guide you through safely accessing and assessing the cable’s condition.

–

External Monitor

: Since you’ve mentioned using an HDMI to connect to a TV, if the external display works without issues, it’s more likely that your laptop’s LCD or flex cable is at fault, rather than the motherboard.

Cost-Effective Solutions:

–

DIY Repair

: If the issue is indeed the flex cable and you’re able to confirm this, purchasing the cable and replacing it yourself could be the most budget-friendly solution.

–

Second Opinion

: It might be worth getting a second opinion from another technician if you’re unsure about the diagnoses you’ve received so far.

–

Warranty Check

: At 1.5 years old, your laptop might still be under warranty. It’s worth checking with HP for a potential free repair.

Final Thoughts:

It’s understandable that as an exchange student, budget constraints are a significant concern. Before committing to any repairs, ensure you have a clear diagnosis. If the problem is the flex cable or LCD, these are replaceable parts that don’t necessarily require a high cost, especially if you can handle the repair yourself. However, if the motherboard is at fault, the repair could be more complex and costly.

Remember, while online guides can be helpful, they come with risks. If you’re not confident in performing repairs yourself, it’s best to consult with a professional to avoid further damage to your laptop.

I hope this article provides clarity and helps you find a resolution to your display issue without breaking the bank. Good luck!