Question:

“I’m seeking expert advice on an issue with my Canon TS3522 printer. Despite multiple attempts at cleaning the rollers and power cycling the device, it fails to complete a print job. It starts by feeding the paper but then halts abruptly, displaying an E03 paper jam error. What could be the cause of this persistent problem, and how can it be resolved?”

Answer:

When it comes to printer issues, the E03 error on your Canon TS3522 is a common yet frustrating problem. This error typically indicates a paper jam, but as you’ve mentioned, the error persists even after ensuring there’s no jammed paper and cleaning the rollers. Let’s explore the potential causes and solutions.

1.

Sensor Malfunction:

The printer has sensors to detect paper jams, which can sometimes give false positives. Dust or paper residue can cover these sensors, leading them to believe there’s a paper jam.

2.

Roller Issues:

Even after cleaning, rollers can wear out or lose their grip, causing paper feed problems.

3.

Software Glitches:

Sometimes, the printer’s firmware may need an update, or there could be a communication error between the printer and your computer.

Troubleshooting Steps:

1.

Deep Cleaning:

Use a lint-free cloth and isopropyl alcohol to clean the rollers and sensors thoroughly.

2.

Roller Inspection:

Check if the rollers are worn out. If they appear smooth or shiny, it might be time to replace them.

3.

Firmware Update:

Visit Canon’s official website to check for firmware updates for your TS3522 model.

4.

Reset Printer:

A factory reset can sometimes clear persistent errors. Look up the specific steps for your model to perform this reset.

5.

Professional Service:

If the problem continues, it might be a mechanical issue that requires professional attention.

Preventive Measures:

–

Regular Maintenance:

Clean your printer regularly to prevent dust build-up.

–

Use Quality Paper:

Low-quality paper can leave residue and cause jams.

–

Proper Loading:

Ensure the paper tray is not overloaded and the paper is aligned correctly.

In conclusion, the E03 error can be a sign of several issues, from dirty sensors to worn-out rollers. By systematically addressing each potential cause, you can find a solution to get your Canon TS3522 back to printing smoothly. Remember, when in doubt, don’t hesitate to seek professional help to avoid further damage to your printer.