Question:

How can I fix the fan control issue on my PC caused by AsRock’s Polychrome RGB software?

I have a PC with a Ryzen 5700X CPU, an Asus TUG B550M-Plus motherboard, and an Asrock RX 6800 GPU. The GPU has an RGB strip that I wanted to disable, so I installed AsRock’s Polychrome RGB software. However, this software deleted the files of Asus Aura and AI Suite 3, which I used for fan control. I uninstalled Polychrome RGB, but I could not reinstall AI Suite 3 because it was still partially installed. I also tried using Fan Control, but it did not work properly with the fan PWM. I need a solution to either remove the remnants of Asus software or find a reliable fan control software.

Answer:

How to fix the fan control issue on your PC caused by AsRock’s Polychrome RGB software

If you have a PC with a Ryzen 5700X CPU, an Asus TUG B550M-Plus motherboard, and an Asrock RX 6800 GPU, you may have encountered a problem with your fan control after installing AsRock’s Polychrome RGB software. This software is designed to control the RGB lighting on your GPU, but it may also interfere with other software that you use for fan control, such as Asus Aura and AI Suite 3. In some cases, it may even delete the files of these software without your permission or notification. This can leave you with no fan control software, or with software that is partially installed and cannot be uninstalled or reinstalled. You may also find that other fan control software, such as Fan Control, do not work properly with your fan PWM, resulting in your fans running slower than they should.

This is a frustrating situation, as you may risk overheating your PC components or damaging them due to insufficient cooling. Fortunately, there are some possible solutions that you can try to fix this issue and regain control over your fans. Here are some steps that you can follow:

The first step is to uninstall the Polychrome RGB software from your PC. This software is the root cause of the problem, as it conflicts with other fan control software and may delete their files. To uninstall it, you can follow these steps:

• Open the Control Panel and go to Programs and Features.
• Find the Polychrome RGB software in the list of installed programs and click on it.
• Click on the Uninstall button and follow the instructions to remove the software from your PC.
• Restart your PC after the uninstallation is complete.

Step 2: Remove the remnants of Asus software

The next step is to remove the remnants of the Asus software that were left behind by the Polychrome RGB software. These remnants may prevent you from reinstalling the Asus software or using other fan control software. To remove them, you can follow these steps:

• Download and install a third-party software removal tool, such as Revo Uninstaller or IObit Uninstaller. These tools can help you scan your PC for leftover files and registry entries of the Asus software and delete them completely.
• Run the software removal tool and select the Asus Aura and AI Suite 3 software from the list of programs. If you do not see them in the list, you can use the Forced Uninstall or Uninstall a program not listed option to locate them manually.
• Follow the instructions of the software removal tool to uninstall the Asus software and delete all the remnants. You may need to restart your PC after the process is done.

Step 3: Reinstall Asus software or use alternative fan control software

The final step is to reinstall the Asus software or use alternative fan control software to control your fans. You can choose either option depending on your preference and compatibility. To reinstall the Asus software, you can follow these steps:

• Go to the official website of Asus and download the latest versions of the Asus Aura and AI Suite 3 software for your motherboard model. Make sure you download the correct versions for your operating system and architecture (32-bit or 64-bit).
• Run the installation files and follow the instructions to install the Asus software on your PC. You may need to restart your PC after the installation is complete.
• Launch the Asus software and configure your fan settings according to your needs. You can use the Fan Xpert feature in AI Suite 3 to adjust the fan speed, curve, and profile. You can also use the Aura Sync feature in Asus Aura to control the RGB lighting on your GPU and other compatible devices.

To use alternative fan control software, you can follow these steps:

• Find and download a fan control software that is compatible with your PC components and fan PWM. Some examples of fan control software are SpeedFan, Argus Monitor, and HWiNFO. You can check the official websites of these software for more information and download links.
• Run the installation files and follow the instructions to install the fan control software on your PC. You may need to restart your PC after the installation is complete.
• Launch the fan control software and configure your fan settings according to your needs. You can use the Manual or Automatic mode to adjust the fan speed, curve, and profile. You can also use the Monitoring or Sensors feature to check the temperature, voltage, and power of your PC components.

Conclusion

By

following these steps, you should be able to fix the fan control issue on your PC caused by AsRock’s Polychrome RGB software. You should also be able to control the RGB lighting on your GPU without affecting your fan control. However, if you still encounter any problems or have any questions, you can contact the customer support of AsRock, Asus, or the fan control software that you use for further assistance. We hope this article was helpful and informative for you. Thank you for reading.