Question:

• Event Name: APPCRASH
• Exception Code: 0xc0000005
• Faulting Application Name: DarkSoulsRemastered.exe
• Faulting Module Name: DarkSoulsRemastered.exe
• Application Version: 1.3.1.0
• Application Timestamp: 0x6344ca56
• Fault Offset: 0x0000000002d0795d

What

could be causing these crashes, and how can I resolve them?”

Answer:

Here’s a step-by-step guide to troubleshoot and potentially resolve the issue:

: Corrupted or missing game files can lead to crashes. Use the Steam client to verify the integrity of the game files. This process will check for any missing or corrupted files and replace them as necessary.

2.

Update Drivers

: Outdated or corrupt drivers, especially graphics drivers, can cause games to crash. Ensure that your video card drivers are up to date with the latest version from the manufacturer’s website.

3.

Run as Administrator

: Sometimes, games require administrative privileges to access certain files or settings. Try running the game as an administrator to see if this resolves the issue.

4.

Compatibility Mode

: If the game was designed for an earlier version of Windows, running it in compatibility mode for that version might help.

5.

Disable Overlays and Background Applications

: Third-party applications, such as overlays or screen recorders, can interfere with game performance. Try disabling these before launching the game.

6.

Reinstall DirectX

: The exception code 0xc0000005 can sometimes be related to issues with DirectX. Reinstalling DirectX could resolve the problem. You can download the latest version of DirectX from Microsoft’s official website.

7.

Check for Windows Updates

: Ensure that your operating system is up to date with the latest patches and updates from Microsoft.

8.

Hardware Check

: Faulty hardware, such as RAM or hard drive issues, can also cause crashes. Run a hardware check to ensure all components are functioning correctly.

If none of these steps resolve the issue, you may want to consult the game’s official forums or support channels for further assistance. Remember, while troubleshooting, it’s essential to make one change at a time and test the game after each step to isolate the cause of the crash effectively.