Question:

How can I resolve an issue with the Windows Photos app where it prevents me from saving changes to a video file, suggesting I lack the necessary permissions, despite my attempts to run the application as an administrator? Previous occurrences of this problem seemed to resolve spontaneously, but I am unable to find a consistent solution.

Answer:

When attempting to save changes to a video file in the Windows Photos app, users may encounter an error message stating they do not have permission to save changes. This issue can be perplexing, especially if you have administrative rights on your computer. Here’s a structured approach to troubleshoot and resolve this problem:

Even if you are logged in as an administrator, Windows may limit permissions for certain actions. To ensure full administrative rights when using the Photos app, right-click on the app’s icon and select ‘Run as administrator’. If this option is unavailable, proceed to the next steps.

2.

Save to a Different Folder

Try saving the edited video to a different folder or drive. Sometimes, the issue is with the permissions of the specific folder you are trying to save to.

3.

Check File and Folder Permissions

Right-click on the file or folder where you’re trying to save the video and select ‘Properties’. Navigate to the ‘Security’ tab and ensure you have full control permissions listed. If not, edit the permissions to grant yourself full control.

4.

Repair and Reset the Photos App

Corrupted app files can cause permission errors. To repair the Photos app, go to ‘Settings’ > ‘Apps’ > ‘Apps & features’. Find the Photos app, select ‘Advanced options’, and click ‘Repair’. If the issue persists, use the ‘Reset’ option, which will reinstall the app but may delete its data.

5.

Change Graphics Settings

If the issue is related to graphics performance, adjust the graphics settings to ‘High Performance’ in the ‘Display’ settings within the ‘System’ section of the Windows Settings.

6.

Re-register Microsoft Apps

Sometimes, re-registering the app can resolve underlying issues. Open PowerShell with administrative rights and enter the command to re-register the Photos app.

7.

Use an Alternative Photo Editor

If the issue remains unresolved, consider using a third-party photo editor as a temporary workaround while you continue to troubleshoot the Photos app.

8.

Check for Windows Updates

Ensure that your system is up-to-date with the latest Windows updates, as these can include fixes for known issues with the Photos app.

9.

Seek Further Assistance

If all else fails, consider seeking help from Microsoft Support or community forums where you can share your issue and receive tailored advice.

Remember, it’s important to back up your files before attempting any troubleshooting steps that involve modifying system settings or app data. By following these steps, you should be able to resolve the permission issue and continue editing your videos in the Windows Photos app. If the problem seems to have resolved itself in the past, it’s possible that a system update or app patch was the silent hero. Keep your system updated to prevent similar issues in the future.