Question:

How can I extract data or mirror the screen of a Galaxy S20 with a non-functional touch screen and a darkened display to my computer? The phone’s touch capability has ceased, and the screen is progressively blacking out, rendering it nearly invisible when powered off. Additionally, the device is locked. I urgently require access to notes and files stored on the phone. Ideally, I’d prefer to mirror the screen to my computer to directly retrieve the information, but I’m open to just recovering the data if that’s the only option. The phone’s internal components are intact; only the screen is damaged. Is there a reliable method to accomplish this?

Answer:

If you’re facing the unfortunate situation of having a Galaxy S20 with a non-functional touch screen and a darkened display, fear not. There are still ways to access your important notes and files. Here’s a step-by-step guide to help you retrieve your data or mirror your phone’s screen to your computer.

Unlocking Your Device

Firstly, if your device is locked, you’ll need to unlock it without the touch screen. You can do this by logging into your Samsung account on the [Find My Mobile website]. Once logged in, you’ll have the option to unlock your phone remotely.

Data Extraction

After unlocking your device, you can connect it to your PC using a USB cable. If the screen is still partially visible, you may use Samsung’s own software, such as Samsung Kies or Smart Switch, to transfer files. If the screen is completely dark, you can try accessing your device via a Windows PC and see if it’s recognized. If so, you can navigate the phone’s storage and copy files directly.

Screen Mirroring

For screen mirroring, there are a few methods you can try:

– Samsung SideSync or Flow: These Samsung applications allow you to mirror your device’s screen to your computer.

– Third-party applications: Tools like ApowerMirror or AceThinker Mirror can help you control and mirror your Android device to your PC. You’ll need to connect your device via USB and follow the app’s instructions to start mirroring.

Using External Peripherals

If the above methods don’t work, you can connect a mouse or keyboard via a USB OTG (On-The-Go) cable to navigate your phone. This, combined with an HDMI adapter, can allow you to connect your phone to a monitor or TV for a larger display.

Professional Services

If you’re not comfortable performing these steps or if they don’t work, consider seeking professional data recovery services. They have the expertise and equipment to safely retrieve data from damaged devices.

Remember, these methods may vary in effectiveness depending on the extent of the damage and the security settings of your device. Always back up your data regularly to avoid such predicaments in the future. Good luck!