Question:

How to fix a black screen and a boot loop after a clean install of graphics drivers on an Asus laptop?

I have an Asus laptop with a dedicated GPU. I was updating the drivers for my GPU from the official website and I chose the option to perform a clean install. Normally, this would cause the monitor to flicker briefly, but this time it went black and stayed that way for 10 minutes. I tried to restart my laptop, but it got stuck in a boot loop, showing the Asus logo and then going black again. This has been happening for 10 minutes and I don’t know how to fix it. Can anyone help me with this issue?

Answer:

A black screen and a boot loop are common issues that can occur after updating or installing graphics drivers on a laptop. This can happen due to various reasons, such as incompatible drivers, corrupted files, or hardware problems. In this article, we will explain some possible solutions to fix this issue on an Asus laptop with a dedicated GPU.

Solution 1: Boot into Safe Mode and uninstall the graphics drivers

One of the easiest ways to fix this issue is to boot into Safe Mode and uninstall the graphics drivers that caused the problem. Safe Mode is a diagnostic mode that allows you to start Windows with only the essential drivers and services. To boot into Safe Mode, follow these steps:

• Turn off your laptop and wait for a few seconds.
• Turn on your laptop and press F8 repeatedly until you see the Advanced Boot Options menu.
• Use the arrow keys to select Safe Mode and press Enter.
• Once you are in Safe Mode, press Windows + R to open the Run dialog box.
• Type devmgmt.msc and press Enter to open the Device Manager.
• Expand the Display adapters category and right-click on your GPU.
• Select Uninstall device and check the box that says Delete the driver software for this device.
• Click Uninstall and wait for the process to complete.
• Restart your laptop and see if the issue is resolved.

Solution 2: Restore your system to a previous point

Another possible solution is to restore your system to a previous point before you updated or installed the graphics drivers. System Restore is a feature that allows you to undo changes to your system that might have caused problems. To use System Restore, follow these steps:

• Turn off your laptop and wait for a few seconds.
• Turn on your laptop and press F9 repeatedly until you see the Windows Recovery Environment menu.
• Select Troubleshoot and then Advanced options.
• Select System Restore and choose a restore point that was created before you updated or installed the graphics drivers.
• Follow the on-screen instructions to complete the system restore.
• Restart your laptop and see if the issue is resolved.

Solution 3: Update your BIOS

If the previous solutions did not work, you might need to update your BIOS. BIOS is a firmware that controls the basic functions of your laptop, such as booting, hardware configuration, and power management. Sometimes, updating your BIOS can fix compatibility issues with your graphics drivers. To update your BIOS, follow these steps:

• Visit the official Asus website and go to the Support section.
• Enter your laptop model and select your operating system.
• Download the latest BIOS file and save it to a USB flash drive.
• Turn off your laptop and insert the USB flash drive into an available port.
• Turn on your laptop and press F2 repeatedly until you enter the BIOS Setup.
• Use the arrow keys to navigate to the Advanced tab and select Start Easy Flash.
• Locate the BIOS file on your USB flash drive and press Enter to start the update.
• Wait for the update to finish and do not turn off your laptop during the process.
• Restart your laptop and see if the issue is resolved.

Conclusion

A

black screen and a boot loop are frustrating issues that can prevent you from using your laptop. However, there are some possible solutions that can help you fix this issue on an Asus laptop with a dedicated GPU. You can try to boot into Safe Mode and uninstall the graphics drivers, restore your system to a previous point, or update your BIOS. If none of these solutions work, you might need to contact Asus support or a professional technician for further assistance. We hope this article was helpful and informative. Thank you for reading.