Question:

How do you deal with the poor quality and reliability of Lenovo docks and software updates for Lenovo laptops? I have a large fleet of T15s and T16s that frequently experience issues with the Thunderbolt/power/USB-C port, the BIOS, and the Thunderbolt firmware. The Lenovo Support application and the PCSupport.Lenovo.com website are both ineffective and frustrating to use. I have wasted hours trying to fix these problems, and I wonder if there is a better solution.

Answer:

How do you deal with the poor quality and reliability of Lenovo docks and software updates for Lenovo laptops? I have a large fleet of T15s and T16s that frequently experience issues with the Thunderbolt/power/USB-C port, the BIOS, and the Thunderbolt firmware. The Lenovo Support application and the PCSupport.Lenovo.com website are both ineffective and frustrating to use. I have wasted hours trying to fix these problems, and I wonder if there is a better solution.