Question:

What is the procedure for regaining access to abylon KEYSAFE in the event that the master password is lost?

Answer:

However, there is a procedure to follow if you forget your master password. Unfortunately, due to the security measures in place, the only option available is to delete your existing KEYSAFE and create a new one. Here’s how you can do it:

: Attempt to open your KEYSAFE without entering any password.

2.

Navigate to Settings

: Go to the “Settings” page by clicking on the arrow icon.

3.

Create/Delete KEYSAFE Files

: In the settings, you will have the option to create new KEYSAFE files or delete the old ones.

It’s important to note that this process will result in the loss of all the data stored in the old KEYSAFE. Therefore, it’s crucial to maintain a backup of your passwords elsewhere or have a password recovery system in place.

To prevent such situations, it’s recommended to use a password that is complex yet memorable for you, or consider using additional recovery methods provided by abylon KEYSAFE, such as hardware keys or X.509 certificates, if supported.

Remember, the security of your passwords and login data is paramount, and while it may be inconvenient to lose access to your KEYSAFE, these stringent measures are in place to protect your information from unauthorized access. Always handle your master password with the utmost care.