Question:

How to fix custom scaling issue on Asus ROG Strix G18 with Windows 11?

I have an Asus ROG Strix G18 (G814JZ) laptop with Windows 11 installed. I can use the preset scaling options without any problem, but whenever I try to enter a custom scaling value, the screen resolution changes back to the previous preset after a few seconds. I have confirmed the changes each time, but they do not persist. I have tried reformatting the laptop and even getting a new one, but the issue remains. What could be the cause of this problem and how can I solve it?

Answer:

If you have an Asus ROG Strix G18 (G814JZ) laptop with Windows 11 installed, you may encounter a problem with the custom scaling feature. This feature allows you to adjust the size of text, apps, and other items on the screen to suit your preferences and needs. However, some users have reported that the custom scaling value does not stick and reverts back to the previous preset after a few seconds. This can be frustrating and affect your viewing experience.

Fortunately, there are some possible solutions that you can try to fix this issue. In this article, we will explain the causes of this problem and show you how to resolve it.

What causes the custom scaling issue on Asus ROG Strix G18 with Windows 11?

The custom scaling issue on Asus ROG Strix G18 with Windows 11 can be caused by various factors, such as:

• Unsupported High Definition displays: Some apps and external monitors may not support the high DPI scaling feature by default, which can cause the content to be blurry or distorted when you use a custom scaling value.
• Moving app windows between monitors with different resolutions: If you switch between monitors that have different display resolutions, the scaling settings may not apply correctly to each monitor, resulting in inconsistent and incorrect scaling.
• Using different display configurations on the PC: If you use different screen features, such as docking and undocking, on the same system, the scaling settings may not adjust to the changes in screen size and resolution, causing scaling issues.
• Faulty graphics drivers: If your graphics drivers are outdated or corrupted, they may not be able to handle the scaling feature properly, causing it to malfunction and revert back to the previous preset.

How to fix the custom scaling issue on Asus ROG Strix G18 with Windows 11?

Depending on the cause of the problem, you may need to try different methods to fix the custom scaling issue on Asus ROG Strix G18 with Windows 11. Here are some possible solutions that you can try:

• Adjust the DPI scaling feature for individual apps: You can change the scaling settings for each app separately, to make sure that they are compatible with the custom scaling value. To do this, follow these steps:
• Right-click the app icon and select Open file location.
• Right-click the app shortcut and select Properties.
• Click the Compatibility tab and then click the Change high DPI settings button.
• Check the box that says Override high DPI scaling behavior and select Application from the drop-down menu.
• Click OK and then Apply.
• Restart the app and check if the scaling issue is resolved.
• Tweak Windows display settings: You can also try to adjust some display settings on Windows 11, such as the resolution, orientation, and refresh rate, to see if they affect the scaling feature. To do this, follow these steps:
• Open Settings and click on System.
• Click on Display and scroll down to the Scale & layout section.
• Use the Resolution drop-down menu and select a different resolution for your display. You can also change the Orientation and Refresh rate settings if needed.
• Click Keep changes and check if the scaling issue is fixed.
• Update your graphics drivers: Updating your graphics drivers can help fix any bugs or compatibility issues that may cause the scaling feature to malfunction. To update your graphics drivers, follow these steps:
• Press Windows + X keys and select Device Manager.
• Expand the Display adapters category and right-click your graphics card.
• Select Update driver and then choose Search automatically for drivers.
• Wait for Windows to find and install the latest driver for your device.
• Restart your PC and check if the scaling issue is solved.
• Change the appearance settings: You can also try to change the appearance settings on Windows 11, such as the theme, accent color, and transparency effects, to see if they interfere with the scaling feature. To do this, follow these steps:
• Open Settings and click on Personalization.
• Click on Themes and select a different theme for your PC. You can also click on Browse themes to download more themes from the Microsoft Store.
• Click on Colors and select a different accent color for your PC. You can also toggle the Transparency effects option on or off.
• Check if the scaling issue is fixed.
• Change your screen resolution: Changing your screen resolution can also help fix the scaling issue, as it may affect the size and clarity of the content on the screen. To change your screen resolution, follow these steps:
• Right-click an empty area on your desktop and select Display settings.
• Under the Scale & layout section, use the Resolution drop-down menu and select a different resolution for your display.
• Click Keep changes and check if the scaling issue is resolved.
• Set your graphics to high performance: Setting your graphics to high performance can also help fix the scaling issue, as it may improve the quality and stability of the display. To set your graphics to high performance, follow these steps:
• Open Settings and click on System.
• Click on Display and scroll down to the Graphics section.
• Click on Browse and select the app that you want to optimize for high performance.
• Click on Options and select High performance from the drop-down menu.
• Click Save and restart the app.

Conclusion

The

custom scaling issue on Asus ROG Strix G18 with Windows 11 can be annoying and affect your productivity and enjoyment. However, you can try the solutions mentioned above to fix the problem and enjoy a better viewing experience on your laptop. We hope this article was helpful and informative. If you have any questions or feedback, please feel free to leave a comment below.