Question:
How can I restore my Samsung Galaxy S6 Lite after a failed update without losing my Samsung Notes data?
I have a Samsung Galaxy S6 Lite that went into recovery mode with an error message after I updated it a few nights ago. I tried clearing the cache partition, but it did not help and the device is now stuck in a boot loop. I have some important notes on this device that have not been backed up, and I want to recover them without wiping the device. Samsung SmartSwitch does not recognize the device when I connect it to my computer. Is there any way to fix this issue and retrieve my notes?
Answer:
If you have a Samsung Galaxy S6 Lite that went into recovery mode with an error message after an update and is now stuck in a boot loop, you might be worried about losing your data, especially if you have some important notes that have not been synced or backed up. Samsung SmartSwitch, the official software for managing Samsung devices, might not recognize your device when you connect it to your computer, making it harder to restore or backup your data. However, there are some possible solutions that you can try to fix your device and recover your notes without wiping it. Here are the steps that you can follow:
Step 1: Try to boot your device in safe mode
Safe mode is a mode that allows your device to run only the essential apps and services, and disables any third-party apps that might be causing problems. To boot your device in safe mode, follow these instructions:
- Press and hold the Power button until the Power off menu appears on the screen.
- Tap and hold the Power off option until the Safe mode option appears.
- Tap Safe mode and wait for your device to restart.
- Turn off your device completely.
- Press and hold the Volume Down, Home, and Power buttons simultaneously until you see a warning screen.
- Press the Volume Up button to enter download mode.
If your device boots successfully in safe mode, it means that the problem is caused by a third-party app that is incompatible with the update. You can try to uninstall the app that you suspect is causing the issue, or you can backup your data and perform a factory reset to erase all the apps and settings. To backup your data, you can use Samsung SmartSwitch, which should recognize your device in safe mode, or you can use a third-party app like Dr.Fone or MobileTrans. To perform a factory reset, go to Settings > General management > Reset > Factory data reset and follow the instructions. Note that this will erase all your data, including your Samsung Notes, so make sure you have a backup before you proceed.
Step 2: Try to boot your device in download mode
Download mode is a mode that allows you to flash a new firmware or software to your device using a computer and a USB cable. This can help you to fix any software issues that might be preventing your device from booting normally. To boot your device in download mode, follow these instructions:
Once your device is in download mode, you can use a software like Odin or Frija to download and install the latest firmware for your device. You can find the firmware files and the instructions on how to use these software on websites like SamMobile or XDA Developers. Note that this process might erase some or all of your data, depending on the type of firmware you flash, so make sure you have a backup before you proceed.
Step 3: Try to recover your Samsung Notes data from the cloud or your SD card
If you have enabled the sync option for Samsung Notes, you might be able to recover your notes from the cloud. To do this, you need to access your Samsung account on another device, such as a computer or another phone, and go to the Samsung Cloud website or app. There, you can find your Samsung Notes data and download it to your device. Alternatively, you can use the Samsung Notes app on another device and sign in with your Samsung account to access your notes.
If you have not enabled the sync option for Samsung Notes, but you have saved your notes to your SD card, you might be able to recover your notes from there. To do this, you need to remove the SD card from your device and insert it into another device, such as a computer or another phone, and use a file manager app to browse the SD card. There, you can find your Samsung Notes data in the folder Samsung > Samsung Notes and copy it to your device.
Conclusion
A
Samsung Galaxy S6 Lite that is stuck in a boot loop after a failed update can be a frustrating and worrying situation, especially if you have some important notes that you do not want to lose. However, there are some possible solutions that you can try to fix your device and recover your notes without wiping it. You can try to boot your device in safe mode or download mode and use Samsung SmartSwitch or other software to backup or restore your data. You can also try to recover your Samsung Notes data from the cloud or your SD card, if you have enabled the sync option or saved your notes there. Hopefully, one of these methods will work for you and you will be able to use your device normally again.
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