Question:

“I recently acquired a SanDisk 128GB memory card for my Android device, which initially functioned without issue. However, after a week, the card began to intermittently disconnect, only reappearing upon restarting the device and then only for a brief duration. Now, the card fails to be detected altogether, despite attempts at cleaning and connecting it to a laptop. Containing crucial data, such as photos and videos, I am in urgent need of assistance to recover this information. Could an expert provide guidance on this matter?”

Answer:

A SanDisk 128GB memory card ceases to function correctly after a week of flawless performance. The card disconnects at random intervals and is now undetectable by both the Android device and a laptop, even after cleaning attempts.

Expert Guidance:

The issue you’re experiencing with your SanDisk 128GB memory card is not uncommon, and there are several potential causes and solutions to explore.

Step 1: Diagnose the Connection Issue

Firstly, ensure that the memory card is properly seated in the card slot of your device. If the card seems loose or the connection is unstable, this could be the source of the intermittent disconnection.

Step 2: Check for Compatibility and File System Issues

Verify that your memory card is compatible with your Android device. Some devices may have limitations on the capacity or type of memory card they support. Additionally, check the file system of the card. It should be formatted as FAT32 or exFAT.

Step 3: Inspect for Physical Damage

Examine the memory card for any signs of physical damage. If the card is damaged, it may not be possible to recover the data without professional help.

Step 4: Use Recovery Software

If the card is not physically damaged and is still undetectable, you can attempt to use recovery software on your laptop. There are several free and paid options available that can help you recover photos and videos from memory cards.

Step 5: Seek Professional Assistance

Should the above steps fail, it’s advisable to seek professional data recovery services. They have the expertise and equipment necessary to recover data from damaged or malfunctioning memory cards.

Preventive Measures:

To prevent such issues in the future, regularly back up your data and consider using high-quality memory cards from reputable manufacturers. Additionally, safely eject the memory card from devices and avoid exposing it to extreme temperatures or magnetic fields.

Conclusion:

Memory card issues can be frustrating, especially when important data is at stake. By following the troubleshooting steps and using data recovery software, you may be able to resolve the problem. If all else fails, professional data recovery services are your best bet for retrieving your precious files.

Remember, the key to avoiding data loss is regular backups. Invest in reliable backup solutions to safeguard your data against such unforeseen events.